Fountains Care Home

1355 Stratford Road
B90 4EF


Care Provider: Barchester Healthcare Homes Limited

Care Type Care Home
Care Category Dementia, Respite, Residential.
Availability Call for details
Overall CQC Rating Not Yet Rated
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Meet The Manager

Jacqui Harris is General Manager at Fountains Care Home.

Hi, my name is Jacqui, and I am the general manager here at Fountains.

I have worked for various leading healthcare providers over the years, starting my journey working as a carer. I have progressed with organizations, managing both Nursing/Dementia and Residential/Dementia homes, to supporting a region of 9 homes across central England. I have a passion for delivering great care and love to encourage those around me, in order that as a team we can be the best and deliver the best for our ladies and gentleman that live in our homes.

For me, resident first is a must, and I’m really excited that Barchester as a company embrace and share my values. I love being able to make a difference, seeing a smile on a face just melts my heart.

Jacqui Harris

Fountains Care Home in Shirley, Solihull

Our new care home in Shirley will be opening in Spring 2020, and has been specifically designed to provide high-quality residential care to older people, including individuals living with dementia.

Residential Care

The home will provide excellent residential care in a warm and friendly environment. Our trained team of professionals will work together to create the best possible experience for those living in the home, striving to deliver excellent care services at all times.

Dementia Care

The home's dedicated Memory Lane community will provide high-quality care for people living with dementia. Within our community, memory boxes with small reminders and items, such as photographs, will be used to help each person reminisce. Certain features, including adapted crockery and tableware, sensory gardens with low risk walkways and activity kitchens, will also enable people to engage in life's everyday simple tasks and pleasures to help them feel like they're right at home. Essential to our homely feel will be the enhanced relationship of trust we build with family, friends and residents.

The home will also have a Magic Table installed, which is an interactive light projector that is designed to support residents living with dementia by keeping them engaged through specialised games. The light projections respond to hand and arm movement, allowing residents to stay stimulated and, most of all, have fun!

Our luxurious facilities, combined with highly trained staff, will ensure each and every individual can enjoy some quality one-to-one time when needed. 24-hour care will be provided in a warm, welcoming environment, with delicious meals and daily activities, including a choice of therapeutic activities. Our varied and stimulating activities programme will encourage those we support to stay active, both physically and mentally.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Walking Frame, Physically Frail.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Respite Care Yes
Minimum Age

Our Building and Facilities

On-site facilities

  • Access to kitchen facilities
  • Activity classes
  • Activity room
  • Bar/café
  • Day trips
  • Exercise classes
  • Flexible mealtimes
  • Internet access/wifi
  • Laundry
  • Landscaped gardens
  • Night bite menu
  • Private dining
  • Quiet lounge
  • Relatives meal with residents
  • Sensory garden
  • Spa bath
  • Special dietery requirements
  • TV lounge
  • Vegetable plot


  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training
  • Lift
  • Lifting and handling equipment
  • Step-free access
  • Wheelchair access within home
  • Mini bus or other transport

Extra services

  • Chiropody
  • Hair dressing salon
  • Newspapers/magazines
  • Physiotherapy
  • Residents may retain their GP

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Activities Room, Coffee Shop / Café, Bar / Pub.

What Else Do We Provide
Chiropodist, GP, Physiotherapy, Hairdressers, Overnight Guest Stay, Minibus, Lift.

Our Garden
Communal Garden, Seating, Communal Patio, Sensory Garden.

Our Photos



  • En-suite toilet
  • En-suite toilet plus bath/shower
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Overnight visitor facilities
  • Pets allowed
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Telephone points can be installed in bedroom
  • Thermostatic radiators
  • TV in bedroom

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished, Garden View.

Room Facilities
Freeview TV, Telephone Point, Internet Access.

Our Photos

Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment.

Our Carers
Katherine Palmer
Katherine Palmer

I joined Barchester in September 2019. Before this, I worked as an administrator, and I have worked in this capacity since joining the healthcare sector in 2012.

I enjoy being an administrator because I find that you get the combination of helping a business to grow by supporting the environment in any way you can and also meeting people. I enjoy getting to know residents and their families and friends.

I am here to offer help should you need it.

Lorraine Shannon
Lorraine Shannon
Home Services Advisor

Home Services Advisor

My role as Home Services Advisor is to support residents and their families during the initial process of moving into Fountains. My career in the care sector began when I was 14yrs of age, working after school to support residents in a local residential home, which I loved. I was known as the “schooly” and “the little Ray of Sunshine” amongst the residents and staff.  This was a very special and life changing time for me.

I am passionate about good care and understand how difficult the transition can be when moving into a care home. I am here to help with this transition in any way I can, whether that is providing information, signposting or just being an ear to listen.

 I also network in the community to make contacts that will benefit our residents in supporting meaningful activity and friendship which in turn promotes social and community inclusion.

The Importance Of Meal Times

Our irresistible cuisine is prepared with only the very best fresh, seasonal produce, and based on the individual tastes of the people we support. Our menu will satisfy even those with the smallest of appetites; from breakfast through to dinner, residents can discover something different with fresh flavour and lovely presentation. Our fantastic chefs are always keeping themselves busy in the kitchen creating new and exciting dishes for everyone to enjoy.

Dietary requirements

For residents that have difficulties in swallowing we modify the menu of the day so that is it a soft, palatable dish.  To support our chefs in producing these dishes, our hospitality and Chef Academy organises theory and practical workshops.  Working in partnership with Nutricia, our practical workshops involve all chefs and deputy managers learning about dysphagia and producing these modified menus. The chefs work with the chef trainer to prepare fork mashable and thick puree meals to the correct consistency, taste and presentation.  The deputy managers can then ensure all modified menus served are presented correctly for our residents.

We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Barchester Sample Daily Menu Barchester Sample Breakfast Menu Barchester Sample Alternative Menu
Activities Are So Important

We understand that the people we support have passions and interests that could be difficult to pursue after moving into a care home – but that doesn’t mean we don’t encourage them to try! Some hobbies can define a person, so our Activities Coordinators are dedicated to ensuring that everyone we support is able to do what makes them happy to the best of their abilities. Social events are organised with individual tastes in mind and with the idea that residents have the opportunity to try new and exciting things.

Activities At Home
Board Games, Word Games, Card Games, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Can You Bring Your Pet

1355 Stratford Road
B90 4EF

Not yet rated.

Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Shops, Restaurant, Park.

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