Alison Dickson is General Manager at Balclutha Court Care Home.
She started at Balclutha Court as a newly qualified Nurse in 1991, she was the first staff nurse to be employed within the home and can still remember the first day she walked through the door, over the years she has been promoted and became General Manager in 2000.
Alison is responsible for the day to day running of the home ensuring that all the staff provide excellent care to the residents and promoting a happy and friendly atmosphere. She never thought she would take up the post as General Manager, however it is the best thing she has ever done.
Alison sees the residents and staff at Balclutha Court as her family and it plays a big part in her life. Alison loves to take part in the activities, especially if there is a chance to dress up, fun is key within the home.
Balclutha Court provides high quality 24-hour nursing care for frail older people, as well as expert dementia care for those who require help living with the condition. Our team of qualified and dedicated staff are focused on the individual needs of the residents. We are committed to providing professional and respectful care and maintaining Barchester's exceptional standards. These standards stretch from the care we provide to our hospitality, housekeeping, maintenance and administrative services.
Whether you’re a resident, a relative or a friend, everyone gets a great reception at Balclutha Court in Greenock. As part of Barchester Healthcare, our home benefits from attractive décor, landscaped gardens with outside seating and modern facilities.
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Whether you’re a resident, a relative or a friend, everyone gets a great reception at Balclutha Court. As part of Barchester Healthcare, our home benefits from an attractive décor, landscaped gardens with outside seating and modern facilities. We know that choosing the right care home for your loved one can be a difficult decision, especially if you’re unsure what type of care they require.
Here at Balclutha Court, we can offer a number of care options, including respite care, palliative care, dementia care and care services for younger people. At Balclutha Court we work in conjunction with local GPs, health and social services to ensure the best possible package of care and support is available to every resident.
Alongside supporting your care needs, we are also here to help you with your daily living activities. As this is your home, family and friends are welcome to visit you at any time, regardless of the care you need, everyone has the same goal: to provide you with the best advice, support and care that they can.
How Many Floors We Have
Who Owns Our Building
Dining Rooms, TV Lounges, Sitting Rooms, Activities Room.
We strive to make life at Barchester care homes as stimulating and fulfilling as possible and are committed to ensuring independence, dignity and choice in every aspect of daily life.
From carers and nurses to activities co-ordinators and chefs, our compassionate staff are all trained to use a person-centred approach and spend time getting to know every individual in order to learn what they like and what is important to them.
Julie began her career here at Balclutha Court as a newly qualified Staff Nurse in 1995. She was promoted through the years, first becoming Sister, then Senior Sister and then finally becoming Deputy Manager. Julie is responsible for assisting the General Manager in the daily running of the home and is a great support to Alison.
Julie lives at home with her partner, daughter, she met her partner within Balclutha Court a good number of years ago when he worked here as a Carer. Julie loves her family time, reading a good book and girlie days out with her daughter.
Rhona is the Administrator at the Home. She assists the manager with all aspects of the administration and finance within the home. Rhona started her career at Balclutha Court in 2000.
Rhona is married with two beautiful children, they often pop in to say hello to the residents and staff. Her family life keeps her extremely busy trying to balance work and kids activities. Rhona is a great music fan, she also enjoys walking, reading and spending quality time with her friends and family.
Anne is part time Admin Assistant, assisting the Administrator in the finance and the administration of the home. Anne started working at Balclutha Court in 1992 and since then she has become someone everyone knows and loves to speak to. She is always happy and bubbly, you will always find her this way. She can multitask, answer the phone, count money, solve a staff members problem and have a full conversation with a resident all at the same time!!! Anyone who visits the home always gets a kind word.
Anne has two daughters and four grandchildren, they play a huge part in her life and when she is not at work she keeps herself busy spending time with the children.
Sita was recruited by the home in 2001 from Guyana as a Staff Nurse she was then promoted to Charge Nurse. She is responsible for ensuring a high standard of care is delivered to the residents. In the absence of the General Manager she ensures the home runs smoothly.
Sita is happily married with two grown up children. She has worked extremely hard over the years to put her children through university. Sita loves to shop and likes to keep up with the latest fashions. She also likes to return home to Guyana to be with her family and visit her sisters in Canada and New York.
Senior Staff Nurse
Brenda is our Senior Staff Nurse on the night shift. She came to Balclutha in June 2019 and is responsible for ensuring that a high standard of care is delivered to the residents.
Brenda has three daughters and lives at home with the two youngest. She enjoys having girly nights with them along with her mum and sister. She loves spending quality time with her partner and his son, even though they make her walk up big hills and mountains. Family and friends are really important to Brenda.
Head of Activities
Karen Dillon is our Head of Activities and has worked within the home since 2005, starting out as a Carer. Karen is very outgoing and full of fun. She has many hobbies, with arts & crafts being her favourite, and her passion for this can be seen in the activities she arranges.
Karen’s activities team is made up of herself, Magi Bell and Sharon McArthur. Between them, they ensure that residents are happy and have loads of fun.
They are very keen to involve the residents in the decision making within the home to enhance their experience. They take part in the residents' meetings, catering forums and assist the General Manager in interviewing new staff members.
Heather trained at Stirling University and qualified in 1997. She first started working in Balclutha Court as a newly qualified staff Nurse. She was promoted to Charge Nurse in 2002. She is responsible for ensuring a high standard of care is delivered to the residents. In the absence of the General Manager, she ensures the home runs smoothly.
Heather lives with her partner and her two girls. The girls keep Heather on her toes and extremely busy. Her hobbies are reading a good book, being creative around the house and gardening. She also enjoys spending time with family and friends, especially at large family gatherings, when her family visit from Australia.
Jill is part time Admin Assistant, assisting the Administrator in the finance and the administration of the home, she also covered when the Administrator was off on maternity leave. She has been with the home since 2004, starting when she was only a young girl of 18.
Jill is happily married and lives at home with her husband with her two cats Coco & Cosmo, who are very mischievous. Her hobbies include reading a good book, the gym, socialising and travel.
Liz started at Balclutha Court in 1999 as a Domestic Assistant and was promoted to Housekeeper in 2008. Liz is responsible for ensuring high standards of cleanliness within the home and managing her team of four laundry assistants and five domestic assistants.
Liz is very family orientated, spending a lot of her time away from work with her sister, grown up son & his wife. She enjoys going for long walks, reading and going holidays abroad.
Gerry started work at Balclutha Court in 2012 as an Assistant Chef, in early 2019 he was promoted to Head Chef. He is responsible the daily running of the kitchen, ensuring that residents nutritional needs are met, providing a varied menu. He is also responsible for ensuring that there are high standards of cleanliness throughout the kitchen. Gerry’s team consist of two Assistant Chefs and seven Kitchen Assistants.
Gerry has two children, a boy and girl, he also has two dogs, Nico and Bella. Gerry is great fun and loves music, you can always hear him signing away as he carries out his work. He loves the great outdoors and can often be found fishing on his time off.
The Importance Of Meal Times
Our chefs pride themselves in getting to know each person individually, ensuring that we meet all their nutritional and dietary requirements. We provide delicious home cooked food with a great variety of options available. Our traditional roast dinner and fish teas are a great favourite with the residents. For residents with difficulty in eating and swallowing we modify the menu so that it meets their dietary needs. Throughout the day we offer light snacks and home baking to enjoy with a cup of tea or coffee. Our team love to host various food related events throughout the year. We strive to deliver tasty nutritious food on a daily basis.
For residents that have difficulties in swallowing we modify the menu of the day so that is it a soft, palatable dish. To support our chefs in producing these dishes, our hospitality and Chef Academy organises theory and practical workshops. Working in partnership with Nutricia, our practical workshops involve all chefs and deputy managers learning about dysphagia and producing these modified menus. The chefs work with the chef trainer to prepare fork mashable and thick puree meals to the correct consistency, taste and presentation. The deputy managers can then ensure all modified menus served are presented correctly for our residents.
At Balclutha Court our resident’s happiness is extremely important to us. We all know that a large part of this is keeping active and continuing to enjoy your interests and hobbies.
At Balclutha Court, we have regular activities including arts and crafts, music, entertainment, trips to local attractions such as canal trips, safari parks and many more. Our activities team are always busy organising events, entertainment and excursions with the broadest possible appeal and many of our residents see living at Balclutha Court as an opportunity to develop a new skill or interest.
It is important to us that each individual who we support can get as much from these as possible, so we try our best to arrange activities that reflect their interests and capabilities as best as possible, and encourage them to participate in any way they can. We also encourage relatives to join with activities and events as often as they can.