Crystal Court
Pannal Green
Pannal
Harrogate
North Yorkshire
HG3 1LH
|
Profile Strength |
Very Good 88%
|
|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Dementia | Respite | Residential |
| Availability | Yes |
| Weekly Prices From | £950.00 |
| Regulator's Rating | Good |
Meet The Manager
Sue Sellers is Manager at Crystal Court.
About Us
We believe life at Crystal Court should include the best care, the best of life and the best environment.
All our residents are supported to live an active and fulfilled life. Our person-centred care enables residents to keep on doing the things they’ve always loved – and often the things they perhaps thought they could no longer enjoy.
As part of our Harrogate-based community, our residents can help themselves to drinks and snacks, help out in the garden and other hobbies and exercise their usual routines which enable residents to make their lives theirs.
Care
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Depression, Diabetes, Epilepsy, Heart Disease, Lung Disease, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Challenging Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Following guidelines Burlington, local authority and government. Weekly COVID tests, Completing questioners on visit into home. Proof checking professional staff visits ensuring they have tested negative. COVID tests on residents as guidelines. Any admissions isolated COVID free within 48 hours prior to admission. Tested within next 48 hrs and then with other resident s every 28 days un less showing any symptoms. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Provider Newsfeed
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on FacebookAdmission Criteria
Building and Facilities
| Our Building and Facilities |
|---|
|
The facilities at Crystal Court allow residents to enjoy other everyday routines that keep them independent, including having their weekly hair and nail appointment at the luxurious salon or catching up with friends in the Crystal Court Tea Room. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Coffee Shop / Café, Dining Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Chiropodist, GP, Hairdressers, Lift, Optician. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Brochures |
|---|
| Crystal lounge.jpg crystal outside.jpg |
Rooms
| Description |
|---|
|
Crystal Court had 60 bedrooms all with en suite facilities |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 60 |
| Number Of Ensuite Rooms | 60 |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
|---|
| Telephone Point. |
| Our Photos |
|---|
|
Meet our Team
| Description |
|---|
|
The Care Team at Crystal Court strives to deliver the highest levels of residential and dementia care to our residents. |
| Our Team |
|---|
Sue SellersManager
The TeamAll about Care |
Fees
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £950.00 |
| Funding Types | |
|---|---|
| Local Authority | North Yorkshire |
| Region | Yorkshire & Humberside |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Food (Choice Dining)
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Our Menu |
Menu Week No (002).docx
|
| Our Photos |
|
Activities
| Activities Are So Important |
|---|
|
Our activities, trips, events and hobbies take place both within Crystal Court, and the surrounding areas and include gardening, fundraising days for local charities and excursions to community events, local exhibitions, the theatre and the cinema. The wonderful spa town of Harrogate and all its attractions, Yorkshire Dales and the North York Moors are all within driving distance of Crystal Court and are perfect places for you to visit with family and friends, or as part of an excursion, we might plan for residents. |
| Our Photos |
|---|
|
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Map
Pannal Green
Pannal
Harrogate
North Yorkshire
HG3 1LH
Regulator Ratings
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 31st March 2021 |
| Last rated | 25th February 2020 |
| Reports | |
| Registration Date | 20th November 2017 |
| Service Provider | Burlington Care (Yorkshire) Limited, YO15 3QY |
21st April 2021 Amenities
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Garden Centre, Hospital, Park, Restaurant, Shopping Centre, Shops. |
