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Pannal Green
Pannal
Harrogate
North Yorkshire
HG3 1LH

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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £950.00
Regulator's Rating Good
Meet The Manager

Sue Sellers is Manager at Crystal Court.

We believe life at Crystal Court should include the best care, the best of life and the best environment.

All our residents are supported to live an active and fulfilled life. Our person-centred care enables residents to keep on doing the things they’ve always loved – and often the things they perhaps thought they could no longer enjoy.

As part of our Harrogate-based community, our residents can help themselves to drinks and snacks, help out in the garden and other hobbies and exercise their usual routines which enable residents to make their lives theirs.


Care Options We Can Provide
Support For Companionship, Convalescence, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Depression, Diabetes, Epilepsy, Heart Disease, Lung Disease, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Following guidelines Burlington, local authority and government. Weekly COVID tests, Completing questioners on visit into home. Proof checking professional staff visits ensuring they have tested negative. COVID tests on residents as guidelines. Any admissions isolated COVID free within 48 hours prior to admission. Tested within next 48 hrs and then with other resident s every 28 days un less showing any symptoms.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

Appointments visits only

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

The facilities at Crystal Court allow residents to enjoy other everyday routines that keep them independent, including having their weekly hair and nail appointment at the luxurious salon or catching up with friends in the Crystal Court Tea Room.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, GP, Hairdressers, Lift, Optician.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Brochures
Crystal lounge.jpg crystal outside.jpg

Description

Crystal Court had 60 bedrooms all with en suite facilities 


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

The Care Team at Crystal Court strives to deliver the highest levels of residential and dementia care to our residents.
Our trained, experienced and compassionate Care Team will devise a bespoke care plan so you can rest assured your loved one will receive the best possible care.


Our Team
Sue Sellers
Sue Sellers
Manager
The Team
The Team
All about Care
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £950.00

Funding Types
Local Authority North Yorkshire
Region Yorkshire & Humberside
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Our Menu Pink tick icon Menu Week No (002).docx
Our Photos
Activities Are So Important

Our activities, trips, events and hobbies take place both within Crystal Court, and the surrounding areas and include gardening, fundraising days for local charities and excursions to community events, local exhibitions, the theatre and the cinema. The wonderful spa town of Harrogate and all its attractions, Yorkshire Dales and the North York Moors are all within driving distance of Crystal Court and are perfect places for you to visit with family and friends, or as part of an excursion, we might plan for residents.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Pannal Green
Pannal
Harrogate
North Yorkshire
HG3 1LH

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 31st March 2021
Last rated 25th February 2020
Reports

21st April 2021

25th February 2020

16th January 2019

Registration Date 20th November 2017
Service Provider Burlington Care (Yorkshire) Limited, YO15 3QY
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Garden Centre, Hospital, Park, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Crystal Court

Crystal Court was given an overall rating of "Good" by the CQC in February 2020.
Crystal Court provides Nursing, Dementia, Respite and Residential care.
Crystal Court has 60 rooms.
Prices for Crystal Court start from £950.00 per week.
Crystal Court is owned by Burlington Care.
Yes. Crystal Court does offer Residential care.
Yes. Crystal Court does offer Respite care.
Yes. Crystal Court does provide care for people with Dementia.
Crystal Court comes under North Yorkshire.
Crystal Court accepts Local Authority clients.
Crystal Court accepts NHS Continuing Healthcare clients.
Sue Sellers is the manager of Crystal Court.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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