Signature at Cliveden Manor

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210 Little Marlow Road
Marlow
Buckinghamshire
SL7 1HX

Website

Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Call for details
Weekly Prices From £1,310.00
Regulator's Rating Good
Meet The Manager

Stewart McGinn is General Manager at Signature at Cliveden Manor.

I started my nursing career in the NHS, holding positions in community settings including District Nursing in Rickmansworth & Chorleywood and as a Tissue Viability Specialist Nurse across Hertfordshire, before making the transition to care home management.

Managing and supporting large homes for various companies led to a national commissioning role for 6 years. This involved many hours and miles of travel up and down the country opening new homes from Scotland to Dorset and helping to support homes that needed a little TLC to get them back on track.
Most recently I have undertaken a senior interim role with a domiciliary care provider in Marlow

Stewart McGinn

A Luxury Care Home in Marlow

Our care home in Marlow is situated in the Chilterns area of outstanding natural beauty on the River Thames. Purpose-built to Signature’s high standards, Cliveden Manor offers award-winning care and nursing in exceptional surroundings with superb lifestyle facilities and activity programmes.

With a theme based on the river and celebrating local literary figures Mary Shelley, Percy Bysshe Shelley and Jerome K. Jerome, our home is spacious and airy, yet homely and comfortable. The teams at Cliveden Manor are professional, hard-working and friendly, with staff in all departments dedicated to the care, wellbeing and happiness of our residents.

We welcome both individuals and couples, and residents can choose from a variety of studio and one-bedroom apartments, all with en-suite wet rooms and kitchenettes. Some apartments have private patios or terrace access and many have far-reaching views over Marlow, Cookham and the Thames Valley.

Residential and Nursing Care in Marlow

Residents on Assisted Living can choose to dine in our fine dining restaurant or our less formal bistro, both overlooking our beautifully landscaped, south-facing gardens. A private dining room is also available for family visits or special occasions.

We have a great range of facilities, including a hair salon, spa bathrooms, a therapy room and a lively café. A number of lounges and cosy areas are available for residents and guests, as well as a well-stocked library and activities room with its own terrace.

Our activities team works with residents to organise a varied and engaging activities programme, with daily and weekly entertainment and outings.

Award-Winning Dementia Care in Marlow

Cliveden Manor offers a purpose-built dementia area for our residents living with dementia. This area is open plan and naturally-lit, with beautiful views over the surrounding countryside. Our specially trained staff are able to offer unique support to those requiring dementia care.

Cliveden Manor offers a unique quality of care in a luxurious yet homely and welcoming environment. We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, please contact us today.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

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Minimum Age
65

Our Building and Facilities

Café

Cliveden Manor’s ‘Anglers Café’ has a charming river theme and is a lovely place for residents and families to socialise. Offering a range of coffee and teas as well as a ‘rehydration station’ serving juices and water, visitors can also choose from a selection of tempting cakes.

Lounge

Our home has beautifully themed lounges with an amazing interior and luxurious furniture. Residents have plenty of options for relaxation and socialising in our lounges, as well as for spending time with visiting friends and families.

Lobby

The lobby is bright and vibrant with a cosy lounge opposite the main reception. Residents and guests are always made to feel welcome and we always have plenty of room to relax and chat whilst choosing drinks and cakes from our well-stocked café/bar area.

Garden

With raised flower beds, water features and plenty of outside furniture, the landscaped gardens at Cliveden Manor are a lovely place to spend time outside. Many activities and events take place outdoors from flower arranging to tea parties.

Spa

With a fully featured, luxurious spa bath, our spa is the perfect place to soak, relax and unwind. A range of pampering options such as aromatherapy and massage are available for our residents.

Activity Room

The activities room at Cliveden Manor is a lively area at the heart of the home. With facilities for cooking classes, a huge selection of games, activities and books, it’s a great area for residents to enjoy while taking part in arranged activities or in their own time.

Restaurant

‘Jerome’s’ restaurant, themed after Jerome K. Jerome, is an elegant yet simple fine dining restaurant with a lovely view onto our landscaped garden. It’s the perfect place for our residents to interact with one another whilst enjoying their delicious meal.

Bistro

Our lovely bistro is a great option for a more casual dining experience, but with the same high quality of food, drinks and service available in all Signature restaurants.

Private Dining

Maintaining the river theme, our beautifully designed private dining room is perfect for all types of celebration. The immaculate interior and furniture make everything special and our kitchen and restaurant staff always enjoy catering for private events.

Library

Our library is a great place for residents to relax and unwind whilst reading one of our many books. Residents can enjoy their quiet time with a hot drink and cake which always makes reading a little extra enjoyable.

Beauty Salon

Residents can enjoy hairdressing, manicures and other pampering options in our fully equipped beauty salon. These can be arranged with our professional hairdressers and beauticians, and can also make a great gift.

Therapy Room

In our therapy room, residents can receive physiotherapy or any other treatments suggested by their GP or as part of their care plan.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Hairdressers, Library, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Seating.

Our Photos

Description

Studio Apartments

Our studio apartments are open plan, featuring a bedroom area, living area and en-suite wetroom. All of our studios offer a kitchenette and many ground floor studios have a patio. Our studio apartments are light and airy and offer a private telephone line as well as mobility and safety features.

One-Bed Apartments

With a separate bedroom, our one-bedroom apartments offer a great deal of flexibility and are perfect for longer stays. In all of our apartments, a kitchenette is available in the living area and every one features an en-suite wetroom. Balcony or patio access is available in many apartments and all apartments offer a private telephone line as well as mobility and safety features.

One-Bed Deluxe Apartments

One-Bedroom deluxe apartments offer all of the features of our one-bedroom apartments, including a separate living room and bedroom, an en-suite wetroom and private telephone line. With a more spacious layout, deluxe apartments are perfect for couples or individuals who require more space for furniture and belongings. With a separate bedroom, our one-bedroom apartments offer a great deal of flexibility and are perfect for longer stays.


About Our Rooms
Number Of Rooms 85
Number Of Ensuite Rooms 85

Type Of Room
Apartment, Double Room, Kitchenette, Separate Sitting Room, Single Room, Studio.

Room Features
Furnished, Unfurnished.

Room Facilities
Telephone Point.

Our Photos
Description

Person-centred care is at the heart of Signature’s ethos. Everyone has unique qualities and our dedicated staff ensure they provide care that is responsive to individual personal preferences, needs and values. There’s always a familiar face here to help at Signature, someone on whom residents can rely for support whenever required.

Carers at Signature know more than names and faces. They know people’s personalities, their priorities and their preferences. This allows them to provide for each resident’s needs while at all times respecting the privacy and dignity of the individual.

Dementia care can be a difficult and emotional decision for residents and their families. At Signature, we are committed to providing the unique and highly skilled care that those living with memory loss require, in order to maintain a fulfilling, safe and dignified lifestyle.

We offer dedicated dementia suites that have specialist features to support with the provision of exceptional care within a dignified and comforting environment for each resident. Using research from the University of Stirling, the UK’s leading dementia specialist researcher, Signature has designed its environments to be market-leading.

Respite care and convalescent care is short term care designed to help people recover from an operation or illness with the support of our superb care staff and facilities. Respite stays are a minimum of two weeks and can last up to a few months. Individual care plans are tailored to each resident’s requirements to help them recover as soon as possible.

Signature offers award-winning care in purpose-built, luxury surroundings, which provide the resident with the best chance of full recovery. Many of our respite residents enjoy their stay so much that they decide to remain with us after their recovery.


Our Team
Stewart McGinn
Stewart McGinn
General Manager

I started my nursing career in the NHS, holding positions in community settings including District Nursing in Rickmansworth & Chorleywood and as a Tissue Viability Specialist Nurse across Hertfordshire, before making the transition to care home management.

Managing and supporting large homes for various companies led to a national commissioning role for 6 years. This involved many hours and miles of travel up and down the country opening new homes from Scotland to Dorset and helping to support homes that needed a little TLC to get them back on track.
Most recently I have undertaken a senior interim role with a domiciliary care provider in Marlow

Sarah Loveday
Sarah Loveday
Senior Client Liaison Manager

It is my role to meet people who are looking at care choices for either themselves or for a loved one, providing advice and guidance at what can be a very difficult and emotional time. I am proud to invite people to look around our lovely community and to see for themselves how our residents’ lives are enhanced with the care and support each person receives.

Mihail Gafincu
Mihail Gafincu
Care Services Manager

I am the Care Services Manager at Signature Cliveden Manor, committed to bringing my passion for care and over 25 years of experience in nursing to the next level.  After spending more than two decades in different nursing organisations, I understand what truly drives the passion, compassion and excellence in this profession. It is all about how we interact with people, especially elderly people, and how we understand their needs, as nursing is more than a profession – it is about empathy.

I joined Cliveden Manor as a Nursing Care Manager in March 2018.  I had previously worked in the National Health Service for 23 years, and before that for 2 years in private care. Moving from a senior role in an acute surgical environment in an NHS hospital to a management position in care of the elderly, became a new challenge. In addition to my nursing experience, I have been a nursing lecturer and a mentor. 

Mihaela Popa
Mihaela Popa
Nursing Care Manager

I joined Signature in 2017 after newly qualifying as a nurse. I worked as a senior carer for my first 5 months to ensure I had a good understanding of the workings of the home. I then progressed to being one of our registered nurses for 2 years before being promoted to Nursing Care Manager.
I am driven by my passion for the elderly and providing exceptional care wherever I go. I am truly dedicated to the improvement and advancement of nursing techniques and delivering these in an environment that puts our residents at ease, allows them to have their freedom and enables them to live an enriched life.

Alex Alexandru
Alex Alexandru
Residential Care Manager

I worked in private health care for over 5 years, during which time I developed my skills in care and team management.
I am qualified with an HND Diploma Level 5 in Health & Social Care Management. My role as Residential Care Manager is to support the care team in delivering exceptional person-centred care to our residents, and it is my belief that all people living within a care home can lead a happy and fulfilled life in the right environment. As a team we strive to ensure that each and every resident receives the highest standard of care, in a safe and friendly environment.

Daniella Johnson
Daniella Johnson
Dementia Care Manager

I am excited to have started working with Signature in September 2019. I began my career in care in 2008, working as a senior carer in a private care home, going on to lead the Dementia neighbourhood as Coordinator for 5 years.
I am delighted to be a part of the Willows team and look forward to leading my dedicated team to ensure we deliver the best person-centred dementia care, enabling each individual resident to live a full and enriched life on their new journey. I consider myself lucky to share the journey with each person I meet living with Dementia.
Every day is different and to understand the needs of our residents, building relationships with them and keeping in touch with their families, is an important and rewarding job.

Natalie Waller
Natalie Waller
Activities Manager

I have worked in the care industry for five years, four of which have been with Signature.
The activities team and I strive for excellence in producing a varied and stimulating activities programme, to enrich our residents’ lives.
I am a very positive leader and have an enthusiastic outlook on activities at Cliveden Manor.

Alfio Fiumara
Alfio Fiumara
Restaurant Manager

I have worked in the Hospitality Industry for 40 years within a restaurant environment, delivering high standards of service. This is my first experience in the care industry and I find my role very enjoyable and rewarding.

I like to meet different residents, listen to their comments, and try to satisfy their needs and expectations.

Adel Chabbei
Adel Chabbei
Head Chef

I have worked in the catering industry for 35 years and food is my absolute passion. I am committed to providing a quality dining experience that includes a healthy, varied and exciting menu, designed with the residents of Cliveden Manor in mind.

It’s a privilege to be part of such a hardworking, professional team at Signature, who work together to achieve such high standards for all our residents.

Sam Gayle
Sam Gayle
HR Manager

I have worked within retail for 21 years, completed various roles and responsibilities before finding my passion for human resources.
During the past 11 years, I have worked as a human resources manager and gained my CIPD qualification, while providing invaluable advice and guidance to colleagues at all levels across the business.
Signature is a young and vibrant company providing exceptional facilities and care across each home. I hope to bring fresh, innovative, ideas to improve processes and culture, creating a stable and caring environment where people want to live and work in.

Jo Blatchley-Andrews
Jo Blatchley-Andrews
House Keeping

For many years I worked cleaning private houses, before joining the team at Cliveden Manor as we opened in 2014.
I started working as a housekeeper and enjoyed the training and work involved in managing the team when our Housekeeping Manager was on leave.
I was delighted to be appointed Housekeeping Manager myself and now lead the team I have been so much a part of over the last five years. I am proud of the high standards we have at Cliveden Manor and how the housekeeping team are very much part of our residents’ lives, building relationships with them and joining in with our activities and events.

Johnny Guerreiro
Johnny Guerreiro
Maintenance Manager

I worked for a health and safety company in Portugal for 14 years, as a regional services manager. Part of my role was performing health & safety inspections in schools, hospitals and care homes.

Four years ago I moved from Portugal to the UK and started to work in the care sector. Before joining Cliveden Manor, I was the Maintenance Manager of a similar large residential care home.

I am proud to work in our lovely home and my aim is to ensure a safe, compliant and comfortable environment for all our residents, team members and visitors.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,310.00

The Importance Of Meal Times

At Signature, we take great care to ensure that our food is prepared using the highest quality ingredients to ensure a well-balanced and nutritious diet for all our residents. Our food is made by professionally trained chefs and the delicious menus are inspired by Jane Devonshire, MasterChef 2016 winner.

We take pride in producing healthy, appetising food that provides good nutrition and hydration essential to wellness and the physical and mental well-being of our residents. All our meals are freshly prepared, packed full of flavour and include all the seasonal favourites. In addition to our dining times residents can enjoy a range of lighter meals and snacks throughout the day. We have well-stocked cafés serving speciality teas, freshly ground coffee, flavoured water, fruit juices, homemade cakes and light snacks.

Our café areas provide the perfect environment for family visits as well as socialising with other residents and guests. We make sure that we cater to individual dietary needs and recognise personal preferences and we do all we can to ensure that our residents enjoy their dining experience with Signature. Our homes are fully licensed and stock a great selection of wines, beers and spirits for residents, their guests and visitors to enjoy.

Across all Signature homes we offer choice and variety so that residents fully enjoy their dining experience. Whether you prefer a formal or informal environment, you can choose from a range of options including the formal restaurant areas that offer silver service, informal bistros for a more casual dining experience, café areas near the main entrances for coffee, light bites and snacks. Each home has a private dining room so that residents can enjoy special occasions with family and friends. We even offer alfresco dining on our pretty sun terraces for those long lazy summer days.

Our chefs offer fresh, seasonal menus that change daily for lunch and dinner. Each menu lists all allergies and we cater for all dietary requirements. Whether it be vegetarian, pescatarian or even vegan, at Signature we go above and beyond to make sure our residents’ tastes and needs are met, and they are well looked after. When a new resident joins a Signature home, we make every effort to learn what the resident likes and do all that we can to meet their tastes and preferences.

Every Signature home offers a stylish private dining facility for residents to enjoy with their family and friends. Celebrating happy times, such as birthdays or anniversaries is a lovely way to enjoy the facilities. By request, a special menu can be designed by our head chefs and all our homes are fully licensed offering a great wine list to add to the occasion.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Menu
Lunch Time example menu.pdf Supper Club example menu.pdf Bistro Light Bites example menu.pdf
Activities Are So Important

Every signature home has a dedicated activities team organised by an activities manager. With extensive weekly activity calendars, there is always plenty to choose from, whatever a resident’s mobility level. Activities inside our homes include ballroom dancing, board games, guest musicians and speakers and of course our ever-popular bridge tournaments. We also organise regular outings, from theatre and cinema trips to nature walks, shopping trips and church services. Many of our homes also have gardening areas and potting sheds, where green-fingered residents can tend their own plot.

The wellbeing of our residents is always our main concern, and Signature life is designed to provide a full spectrum of physical, mental and emotional wellbeing. Regular exercise classes for all abilities, physiotherapy treatments in our specialist therapy rooms, and country trips are just some of the activities by which Signature maintains physical wellbeing. Stimulating activities such as crossword challenges, quiz nights and foreign language classes offer a great range of options for mental wellbeing. The sense of community and companionship offered by all of our social areas and communal activities offers emotional wellbeing that would not usually be available outside the Signature family.


Our Photos

Timetables
example activity planner.PNG

Activities At Home
Birthday Celebrations, Board Games, Card Games, Crosswords, Dancing, Exercise Class, Gardening, Music Entertainment, Quiz Games, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Cinema, Shopping, Theatre.

210 Little Marlow Road
Marlow
Buckinghamshire
SL7 1HX

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/47d13794-c04a-4ad1-8d45-75f9eb2e26a3
Report Published 13th September 2018
Registration Date 1st July 2014
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Signature at Cliveden Manor

Signature at Cliveden Manor was given an overall rating of "Good" by the CQC in September 2018.
Signature at Cliveden Manor provides Nursing, Dementia and Respite care.
Prices for Signature at Cliveden Manor start from £1,310.00 per week.
Signature at Cliveden Manor is owned by Signature.
No. Signature at Cliveden Manor does not offer Residential care.
Yes. Signature at Cliveden Manor does offer Respite care.
Yes. Signature at Cliveden Manor does provide care for people with Dementia.
Signature at Cliveden Manor comes under Buckinghamshire.
Stewart McGinn is the manager of Signature at Cliveden Manor.

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