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Profile Strength
Very Good 87%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £884.67
Regulator's Rating Good
Meet The Manager

Amanda Clark is The Home Manager at St Helens Hall.

Amanda started her career in care over 20 years ago and she has worked in every area of St Helens Hall and knows the environment inside and out. Amanda has completed NVQ Levels 2 and 3 in Health and Social Care. Amanda has also completed her Level 5 Management Qualification, and she has completed a Level 2 in Dementia Care, End of Life Care, Nutrition and Equality and Diversity.

In October 2015, Amanda was appointed as the Registered Home Manager of St Helens Hall to ensure we deliver excellent standards of care for all our residents. Amanda feels very passionate about her role and making a difference through ‘Good Quality Care.’ And so the journey continues for St Helens Hall to be ‘outstanding’ in all areas by the regulator, CQC.


Amanda Clark

St Helen’s Hall & Lodge is a modern, purpose-built care home in Thatto Heath, St Helen’s. It offers residential care for up to 94 older people.

All bedrooms have en-suite facilities, a telephone point and a television point. The home also has several lounges and dining rooms.

The home back onto rugby grounds and a large fishing pond. There is a bus stop outside where residents can catch buses into the centre of Liverpool.
Just next to the home is a post office and a newsagent.

The home’s activities coordinator arranges a variety of things to join in with, including trips out, quizzes, art, pet therapy and karaoke.

Food is freshly prepared in the kitchen and snacks are available throughout the day, with dietary needs catered for. Residents can choose to eat together or privately in the rooms.


A day in the life of St Helens Hall
Meet the Managers of St Helens Hall
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

1. STAYING UP TO DATE WITH POLICIES AND GUIDANCE

We carefully follow guidance from Public Health England and Wales combined with the Care Quality Commission,Care Inspectorate Wales and the Local Authority for information. Residents and families are kept up to date through regular contact with our home managers. Our staff have all received the relevant specialist training on infection control.

2. INCREASED CLEANING AND DISINFECTION

Our homes have increased the frequency of sanitation including high frequency touchpoints.
Our housekeepers have received additional training and guidance and, along with their existing cleaning schedules, using commercial grade quality cleaning products, they will continue to keep our homes clean and safe. Staff arrive in their own clothes and change into a clean uniform on site.


3. HIGH QUALITY PPE

We have a consistent supply of high-quality PPE for both staff and visitors which is utilised and handled in line with Government guidance. This includes both how it should be worn, and how it should be removed and disposed of.

4. REGULAR TESTING

Our staff are tested three times a week using a combination of PCR tests (processed in laboratories) and lateral flow device tests that give results in less than 30 minutes. All our residents have a temperature check twice daily and take a PCR test every 28 days, unless presenting symptoms.

5. ESSENTIAL CONTRACTORS AND VISITORS FOLLOW INFECTION CONTROL PROCEDURES

All essential visitors and contractors must follow our infection control procedures. These include a temperature check, hand sanitation, health questionnaire and a lateral flow device test. Full medical grade PPE is also issued upon entry.

6. INNOVATIVE WAYS OF HELPING FAMILIES TO STAY IN TOUCH

We understand the important role of staying in touch with family and friends over this difficult time. Each resident may name five individuals for contact visits under strict infection control measures, including a pre-test and PPE issued. All of our homes offer pod visits where they are face-to-face with a loved one. The pods are divided by a clear screen and have their own separate entrance and exit.
In addition to pod visits, we encourage video calls, phone calls and letters. Pod visits are pre-agreed and follow stringent guidelines to ensure everyone remains safe. All these options are available to book online, or on the telephone.

7. CONTINUED RESIDENT WELLBEING PROGRAMMES

The emotional wellbeing and health of residents is at the very heart of all our care homes. Our full-time activity coordinators have full and varied timetables to ensure our residents remain stimulated both physically and mentally. Our experienced carers monitor the health of each resident daily and, should medical attention be required, medical professionals continue to operate within the homes in accordance with our essential visitor policy. Regular ward rounds are conducted virtually with GPs.

Infection Control Initiatives in place
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
St Helens Hall safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

The home offers a wide range of features designed with the comfort, privacy and independent lifestyle choices of residents in mind.

Regular activities in the home include film afternoons which take place twice weekly in the cinema room, trips out, entertainers visiting the home, and much more ensuring that each resident’s hobbies and interests are catered to.

A menu which changes daily consists of home-cooked meals, served from the dressed dining room, tailored to suit the individual needs and likes of the residents


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Cinema, Hairdressers, Lift.

Our Garden
Communal Garden, Wheelchair Friendly Access.

Our Photos

Description

All bedrooms have en-suite facilities, a telephone point and a television point


About Our Rooms
Number Of Rooms 94
Number Of Ensuite Rooms 94

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

St Helens Hall offers focused care for older people in a homely environment.  The home and its staff have consistently won awards for the dedicated care provided to residents


Our Team
Amanda Clark
Amanda Clark
The Home Manager

Amanda started her career in care over 20 years ago and she has worked in every area of St Helens Hall and knows the environment inside and out. Amanda has completed NVQ Levels 2 and 3 in Health and Social Care. Amanda has also completed her Level 5 Management Qualification, and she has completed a Level 2 in Dementia Care, End of Life Care, Nutrition and Equality and Diversity.

In October 2015, Amanda was appointed as the Registered Home Manager of St Helens Hall to ensure we deliver excellent standards of care for all our residents. Amanda feels very passionate about her role and making a difference through ‘Good Quality Care.’ And so the journey continues for St Helens Hall to be ‘outstanding’ in all areas by the regulator, CQC.


Susan Wood
Susan Wood
Care Manager

I worked in retail for many years, but due to the closure of TJ Hughes in 2011 I started working for a domiciliary company. I found the job very rewarding and thoroughly enjoyed my work. I wanted to work in a home and had heard such good reviews of St Helens Hall that I started working here in 2012 as a Senior Care Assistant on the residential unit. After two years I was promoted to Deputy Manager on the EMI unit and in May 2018 I was promoted to Care Manager. During my time working here I have found the home to be exceptional in all areas, and the care and support given to all residents and staff to be outstanding. The home feels welcoming and friendly. I find my work very rewarding. Knowing that I am supporting a people and making a difference to someone's life is an amazing feeling.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £884.67
Residential Dementia Fees From / Price Per Week £926.85
Respite Fees From / Price Per Week £918.19

Funding Types
Local Authority St. Helens
Region North West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

A menu which changes daily consists of home-cooked meals, served from the dressed dining room, tailored to suit the individual needs and likes of the residents.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Menu
St Helens Menu.pdf
Activities Are So Important

Regular activities in the home include film afternoons which take place twice weekly in the cinema room, trips out, entertainers visiting the home, and much more ensuring that each resident’s hobbies and interests are catered to.


Our Photos

Timetables
Well Being Programme St Helens Hall.pdf

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Pilates, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Elephant Lane
St. Helens
WA9 5EL

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 3rd December 2021
Last rated 1st March 2019
Reports

30th March 2021

Registration Date 17th January 2020
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about St Helens Hall

St Helens Hall was given an overall rating of "Good" by the CQC in March 2019.
St Helens Hall provides Dementia, Respite and Residential care.
St Helens Hall has 94 rooms.
Prices for St Helens Hall start from £884.67 per week.
St Helens Hall is owned by Sandstone Care Group.
Yes. St Helens Hall does offer Residential care.
Yes. St Helens Hall does offer Respite care.
Yes. St Helens Hall does provide care for people with Dementia.
St Helens Hall comes under St. Helens.
St Helens Hall accepts Local Authority clients.
St Helens Hall accepts NHS Continuing Healthcare clients.
Amanda Clark is the manager of St Helens Hall.

Profile Last Updated: 05 Dec 2021 | Report this Profile

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