Add Favourite

Pegs Lane
C
Hertford
Hertfordshire
SG13 8EG

Website

Profile Strength
Good 73%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Call for details
Regulator's Rating Not Yet Rated
Meet The Manager

Michelle Whitmill is General Manager at Bentley House.

I have worked for Signature for around 4 years as a General Manager. I am a nurse and have worked in care homes for the past 15 years.
I have 4 children, who are 21, 20, 12 and 9yrs old. They are kind enough to keep me busy as their chauffer and entertaining their friends! When I do get some time to myself, I do enjoy tinkering with Max – Max is my Mazda MX-5

Michelle Whitmill

A Luxury Care Home in Hertford

Bentley House care home in Hertford is located in an ideal location close to Hertford town centre with all its shopping and entertainment options. Nearby to Hertford North and Hertford East rail stations, there are excellent transport links to London and other areas of Hertfordshire.

With a choice of 67 sizeable studios and one-bedroom apartments, each suite has its own wet room style bathroom and kitchenette. We can offer assisted living care for both individuals and couples, with private telephone lines and free wifi also available in each apartment.

Our staff are experienced, friendly and completely dedicated to providing the best care while making Bentley House feel like home for all our residents.

Bentley House Nursing Home Facilities

Our nursing home has a great range of facilities on-site for our residents to enjoy. There is a cinema, which is in constant use by residents and families and even by visiting grandchildren. We also have a spa and therapy suite, a hair salon, quiet lounges and a fully equipped library. With two outstanding restaurants, a bistro and a café, there is plenty of choice for formal or more casual dining.

Life is never dull at Bentley as we have a large activities team who provide trips out, visiting speakers, one to ones and activities which are chosen by the resident committee.

Dementia Care in Hertford

We also offer a separate dementia care area. This area has been designed in collaboration with research conducted by the University of Stirling and ensures that the environment is as dementia friendly as it could be. Comfortable, open plan naturally lit and staffed by our specially trained dementia nursing team, it offers unique support for those residents requiring specialist dementia care.

Signature at Bentley House is committed to providing the highest quality care and making our residents feel comfortable, supported, inspired and – most of all – happy.  We would love to show you how we can help you or your loved one.


Bentley House Video
Care Options We Can Provide
Support For Convalescence, End of Life, High Dependency, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Nursing Specialisms Cancer, Diabetes, Huntington Disease, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Admission Category Support For
LGBTQ Welcome Yes
Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2016

How Many Floors We Have
4

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, Hairdressers, Hydrotherapy Pool, Library, Lift, Minibus, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Secure Garden, Wheelchair Friendly Access.

Our Photos

About Our Rooms
Number Of Rooms 90

Our Photos
Our Team
Michelle Whitmill
Michelle Whitmill
General Manager

I have worked for Signature for around 4 years as a General Manager. I am a nurse and have worked in care homes for the past 15 years.
I have 4 children, who are 21, 20, 12 and 9yrs old. They are kind enough to keep me busy as their chauffer and entertaining their friends! When I do get some time to myself, I do enjoy tinkering with Max – Max is my Mazda MX-5

Kendra Bray
Kendra Bray
Client Liaison Manager

As a Client Liaison Manager at Bentley House, it is my responsibility to meet with families who are looking for lifestyle options for themselves or their loved ones, providing advice and guidance during this sometimes difficult and emotional stage in their lives.

My background is within the care industry on a regional level but I am now proud to be a part of the Bentley House family, as this gives me the opportunity to get to know our residents and their families and continue to be a support for them throughout their journey.

Jenny Vanlint
Jenny Vanlint
Move- In Co-ordinator

I have worked in the Care Sector for ten years and the past five years at Bentley House.
Firstly in an administration role covering Finance and HR and my present position as Move In Coordinator within the Marketing Department.
I have successfully completed an Advanced Level in Customer Service together with my Business Administration Diploma.

I am passionate to ensure the Resident’s move into their new apartment goes smoothly. By liaising with the Resident and their family at every stage of the move in process.
From overseeing furniture deliveries and to make sure the wishes of the resident are fully put in place for their new home.
We always have a warm welcome for the Resident and their family when coming to Bentley House.

Carol Quinn
Carol Quinn
Dementia Care Manager

When I was at school my ambition was always to be a nurse for as long as I can remember.

Didn’t like school much so when I was 15 I left school and was lucky to be employed as a cadet nurse. I was excited and spent 3 years in that position, after which I trained to become a nurse for those with special needs and years later trained as a general nurse.

Deviated once after my son was born and I moved back up north. I was “Matron” in charge of what seemed like hundreds of babies and small children in Pontins Holiday camp. Quite an experience.

I have worked in a care home setting for the past 27 years!

Many years have passed since my time as a cadet nurse, but I still have the same passion for caring for people.

I have a son still living at home, and a daughter and one beautiful grandson who now live in Spain so enjoy trips to the sun.

Michelle Humphreys
Michelle Humphreys
Residential Manager

I have worked in health and social care for 8 years. I have progressed throughout my career by achieving level 2,3,4 and 5 in health and social care Management. I have worked as a Care Manager in domiciliary, covering two boroughs, Epping and Harlow; however, my heart is within a home setting and have been a Residential Manager for 5 years.

I am very passionate about my role and the residents are at the heart of all I do. Seeing smiles on others that I and my team help and support is worth more than anything. Going home feeling extremely proud that we have made a difference to someone’s life. I would describe myself as a friendly, polite, approachable and kind person, always willing to help others and always willing to learn mote to expand my knowledge.

Simona Ciuperca
Simona Ciuperca
Care Services Manager

Before joining Bentley House I have worked for Nightingale Hammerson for 5 years as a Registered General Nurse, later being promoted as Care Manager.

While working for Nightingale Hammerson I have been recognised for my caring and responsible attitude to patient ‘s care, being awarded “Excellence in Care Award “by London Borough of Barnet in June 2014.

I joined Bentley House in 2015 initially as a Clinical Lead Nurse and shortly been promoted to Nursing Care Manager, having shown myself capable of gaining the trust of the residents and staff and being nominated for Rising Star Award .

As someone who likes to be challenged and who has a proven aptitude for providing a high level of professional care with a truly patient-focused approach, I have been promoted  as Care Services Manager in February 2019 and I am now looking for the opportunity to take on increased responsibilities to develop my expertise.

Tony Henderson
Tony Henderson
Head Chef

Standing next to my granny was my first memory of food. I would help her with preparing the evening meal for all the family and that started my love of cooking when I realised that I could make people happy just by mixing together a few ingredients.
I then started in the food hospitality industry in the mid-’80s and have over 30 years of experience in hotels, contract catering and banqueting events.
I believe in cooking fresh seasonal ingredients to provide well balanced and creative menus to meet my customer’s expectations.
I have moved to the private care sector to bring my wealth of experience to lead the chef team to higher standards of food delivery.
My wife and I love taking our two Labradors for long walks in the countryside where we live and also enjoy eating out to broaden our food knowledge

Gaye Summers
Gaye Summers
People Services Manager

After graduating from the University of Warwick in 1989, I joined Sainsbury’s as a graduate trainee and worked in a number of roles in Head Office and stores, moving into an HR role in 2003.
In 2006, I moved into the care sector, joining a privately-run care home business based in North London as HR Officer. During my time there, I gained my CIPD qualification. In January 2015, I joined a larger, privately-run care home business based in Herts and Bucks and worked as an HR Advisor.
I joined Bentley House in July 2016 as HR Manager, bringing to the role a wealth of valuable and extensive HR and care sector experience. I am based at Bentley House but now also support other Signature Homes in the Region. I’m very proud to be working for Signature Senior Lifestyle!
I am passionate about people and make it my mission to recruit the best care and nursing staff for Bentley House. 

Lorence Pjetri
Lorence Pjetri
Hospitality Manager

I have worked in the service industry for over 10 years, with vast experience across catering, venue and hotel management and hospitality. I am an ambitious, outgoing and commercially astute individual with a passion for delivering outstanding customer service and exceeding expectations; I believe this comes through hard work, attention to detail and team bonding. Our Residents and the team of Bentley House and Signature group are at the heart of what we do and what we strive towards to. Through the ethos and values we share and believe in, every day is a new day, striving for service excellence, improving and creating unique experiences for our Residents. I joined Bentley House as their Hospitality Services Manager, where I have been given the opportunity to use my experience and being able to put my decision-making capabilities, management skills and unceasing work ethic to good use in order to improve the lives of every Resident we care for.

The Importance Of Meal Times

At Signature, we take great care to ensure that our food is prepared using the highest quality ingredients to ensure a well-balanced and nutritious diet for all our residents. Our food is made by professionally trained chefs and the delicious menus are inspired by Jane Devonshire, MasterChef 2016 winner.

We take pride in producing healthy, appetising food that provides good nutrition and hydration essential to wellness and the physical and mental well-being of our residents. All our meals are freshly prepared, packed full of flavour and include all the seasonal favourites. In addition to our dining times residents can enjoy a range of lighter meals and snacks throughout the day. We have well-stocked cafés serving speciality teas, freshly ground coffee, flavoured water, fruit juices, homemade cakes and light snacks.

Our café areas provide the perfect environment for family visits as well as socialising with other residents and guests. We make sure that we cater to individual dietary needs and recognise personal preferences and we do all we can to ensure that our residents enjoy their dining experience with Signature. Our homes are fully licensed and stock a great selection of wines, beers and spirits for residents, their guests and visitors to enjoy.

Across all Signature homes we offer choice and variety so that residents fully enjoy their dining experience. Whether you prefer a formal or informal environment, you can choose from a range of options including the formal restaurant areas that offer silver service, informal bistros for a more casual dining experience, café areas near the main entrances for coffee, light bites and snacks. Each home has a private dining room so that residents can enjoy special occasions with family and friends. We even offer alfresco dining on our pretty sun terraces for those long lazy summer days.

Our chefs offer fresh, seasonal menus that change daily for lunch and dinner. Each menu lists all allergies and we cater for all dietary requirements. Whether it be vegetarian, pescatarian or even vegan, at Signature we go above and beyond to make sure our residents’ tastes and needs are met, and they are well looked after. When a new resident joins a Signature home, we make every effort to learn what the resident likes and do all that we can to meet their tastes and preferences.

Every Signature home offers a stylish private dining facility for residents to enjoy with their family and friends. Celebrating happy times, such as birthdays or anniversaries is a lovely way to enjoy the facilities. By request, a special menu can be designed by our head chefs and all our homes are fully licensed offering a great wine list to add to the occasion.


We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Menu
example Wine List.pdf Lunch Time example menu.pdf Rise and Shine example menu.pdf Supper Club example menu.pdf Bistro Light Bites example menu.pdf
Can You Bring Your Pet
Yes

We Welcome
Cats, Dogs.

Pegs Lane
C
Hertford
Hertfordshire
SG13 8EG

Regulator: CQC

Not yet rated.

Frequently asked questions about Bentley House

Bentley House provides Nursing, Dementia and Respite care.
Bentley House is owned by Signature.
No. Bentley House does not offer Residential care.
Yes. Bentley House does offer Respite care.
Yes. Bentley House does provide care for people with Dementia.
Bentley House comes under Hertfordshire.
Michelle Whitmill is the manager of Bentley House.

The UK's largest & most detailed directory of care services for the elderly

13,498

Care Homes

11,735

Home Care Services

281

Live-in Care Services

1,244

Retirement Living Developments