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20 Ernesettle Lane


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Profile Strength
Very Good 81%
Care Type Care Home
Care Category Nursing | Dementia
Availability Yes
Weekly Prices From £1,000.00
Regulator's Rating Good

Part of the award-winning Hamberley Care Homes group, Ernstell House is a stunning, state-of-the-art care home offering the highest standards of care and support in spectacular surroundings.

Within the luxury home you will find:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living

- The wellbeing and beauty salon which includes hairdressing and a nail bar for manicures, pedicures and hand massages

- A garden room to enjoy a cappuccino with friends, and bright living spaces for socialising across all floors

- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style

Ernstell House offers luxurious living coupled with a new and innovative approach to truly personalised care. Within the home, you will find the Homemakers of Hamberley.

The Homemakers not only provide the highest quality of care but they focus on the tiny details that make each day special for every resident.

Happiness and harmony are at the heart of home life and that is why Ernstell House also has a designated wellbeing and lifestyle coach to ensure that they create a nurturing and stimulating environment for everyone, residents and staff alike.

Specialist Neurological Care Services
A dedicated neurocare unit within Ernstell House provides care and support for adults of all ages who live with a neurological diagnosis. Providing specialised care with a focus on reablement and independence, Ernstell House Neurocare elegantly combines style and function to create an environment of comfort, possibility and potential. The 16-bed neurocare suite has been developed to meet the unique needs of residents with neurological conditions.

Contact the team today to arrange your visit and find out more.

Waypoints (Plymouth)
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Creutzfeldt-Jakob Disease, Crohn's Disease, Crohns, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Regular lateral flow tests for all new visitors / for staff and weekly PCR tests for staff, monthly for residents.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Safe Visiting Space
safe-tick We have a safe visiting space
Ernstell House safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

LGBTQ Welcome
Our Building and Facilities

Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living. The wellbeing and beauty salon which includes hairdressing and a nail bar for manicures, pedicures and hand massages.  A garden room to enjoy a cappuccino with friends, and bright living spaces for socialising across all floors.  A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, Hairdressers, Lift, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

hch-ernstell-neuro-2021-180x180-digital.pdf HCH-ErnstellHouse-Brochure - 2021 - v2.pdf

Our Photos


Spacious en-suite bedrooms (all en-suites have wet rooms), beautifully appointed in a range of themes for comfortable and stylish living

About Our Rooms
Number Of Rooms 64
Number Of Ensuite Rooms 64

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos

To provide the exceptional level of care that our residents deserve we employ a team of highly skilled care professionals. The team at Ernstell House are exceptional collaborators and caregivers who work together to provide holistic, first-class care for our residents.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,000.00
Nursing Fees From / Price Per Week £1,187.60
Residential Dementia Fees From / Price Per Week £1,100.00
Nursing Dementia Fees From / Price Per Week £1,287.60

Funding Types
Local Authority Plymouth
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Our Photos
Activities Are So Important

Our Wellbeing & Lifestyle Coach builds activity plans based on residents' interests which encourage them to be physically active, mentally stimulated and socially connected. 

The Personalised Wellbeing Plans evolve and are reviewed every month to make sure that any necessary changes are supported.

Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

20 Ernesettle Lane

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 5th March 2019
Registration Date 7th June 2019
Service Provider Waypoints (Plymouth) Limited, BH24 1HD
Bus Stop nearby, Car Park, Train Station nearby.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Ernstell House

Ernstell House was given an overall rating of "Good" by the CQC in March 2019.
Ernstell House provides Nursing and Dementia care.
Ernstell House has 64 rooms.
Prices for Ernstell House start from £1,000.00 per week.
Ernstell House is owned by Hamberley Care Homes.
No. Ernstell House does not offer Residential care.
No. Ernstell House does not offer Respite care.
Yes. Ernstell House does provide care for people with Dementia.
Ernstell House comes under Plymouth.
Ernstell House accepts Local Authority clients.
Ernstell House accepts NHS Continuing Healthcare clients.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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