Personalised care is at the heart of all we do. We understand moving into a care home can be a time of significant change that can cause feelings of loss for both our residents and their loved ones. Which is why we work tirelessly from the start to help our residents nestle in, so that their new home truly feels like home.
It is our duty to improve the quality of life of every resident. We understand that our residents are individuals, which is why we tailor their care to suit their specific needs.
Our residents are cared for by a passionate team of specialist Registered Nurses and qualified Care Assistants who can support a range of conditions such as Parkinson’s, stroke, enteral feeding, chronic conditions, dementia and multiple sclerosis.
Residents living with dementia may find it difficult to communicate what they need. Our priority is to give the best possible support and care, which we achieve by liaising with loved ones.
We take time to understand the residents we support. Learn their life stories and meet their family and friends so that we can understand and support their wellbeing in order to best meet their individual needs and improve their quality of life.
BEHAVIOURS THAT CHALLENGE
We believe in order to be able to respond to challenging behaviour, you first need to understand its cause. All of our care staff are given specific training so that they can calmly aid individuals exhibiting behaviours that challenge.
MENTAL HEALTH NEEDS
Our staff are trained to the highest standards to care for people with mental health needs. From residents who struggle with mental illnesses, to those with substance abuse disorders or other addictive behaviours. We understand that treatment is key to helping them take back control of their lives.
PALLIATIVE AND END OF LIFE CARE
Palliative and End of Life Care is a privilege to deliver in the latter stages of life’s journey. We believe it is important for our residents and their families to have the compassion of care at this time. Ensuring our residents are pain-free and supported in their spiritual beliefs as they live out their lives with dignity and in respect of their wishes.