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Vicarage Lane
Wherstead
Ipswich
Suffolk
IP9 2AE

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Profile Strength
Excellent 91%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Neil Johnstone is Home Manager at The Orwell.

The Orwell is an 38 bedded home, situated in a rural area, surrounded by farmland. All rooms are en-suite and 22 have patio doors opening onto gardens. We offer specialised end of life care with support from Hospice Nurses.

Residential and nursing care and support is provided in a manner that offers privacy, respect and dignity. Individuals are able to exercise maximum choice on matters relating to their daily lives and our dedicated team ensure we meet the resident’s individual care and social needs.

There is an open door visiting policy at The Orwell Care Home and families and friends are always welcome.


Priory Adult Care
Care Options We Can Provide
Support For Companionship, Daily Respite Care, End of Life, Palliative, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Chronic Traumatic Encephalopathy (CTE), Diabetes, Epilepsy, Heart Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We continue to review all national guidance, statements and requirements related to Covid-19, and are consistently implementing them as required across our home, as we have done throughout the pandemic. The safety of every resident in our care is the number one priority.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We continue to review all national guidance, statements and requirements related to Covid-19, and are consistently implementing them as required within our service, as we have done throughout the pandemic. The safety of every resident in our care is the number one priority.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

The Orwell Care Home offers a modern and supportive environment with en-suite bedrooms. The home is designed to meet the needs of older people with comfortable lounges and a sensory room, where residents can relax. The home also offers a beautiful patio garden where residents can enjoy sitting outside.


Is Our Home Purpose Built
No

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropractor, Dentist, GP, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Brochures
the-orwell-brochure.pdf

Our Photos

Description

Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.


About Our Rooms
Number Of Rooms 38
Number Of Ensuite Rooms 38

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View.

Room Facilities
Alarm, Telephone Point.

Our Photos
Description

Our experienced and thoughtful staff team are at the heart of the home. We always go the extra mile to ensure all our residents’ stay is comfortable and enjoyable. We are also committed to our staff by continually developing them to preserve and maintain the dignity, individuality and privacy of everyone we care for within a warm and caring atmosphere.


Our Team
Neil Johnstone
Neil Johnstone
Home Manager
Funding Types
Local Authority Suffolk
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Our activities co-ordinator tailors the activities on a daily basis to meet the needs of our residents. All are encouraged to share their life stories to create memory boxes and enhance person-centred care and support.

Residents can also go on our regular trips to places such as local shops, garden centres, the park and further afield.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park.
Our Pets

Please speak to the home manager.


Can You Bring Your Pet
No

Vicarage Lane
Wherstead
Ipswich
Suffolk
IP9 2AE

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 23rd January 2020
Last rated 29th February 2020
Reports

29th February 2020

26th July 2017

28th April 2015

19th November 2014

29th May 2014

15th October 2013

23rd May 2013

10th January 2013

16th March 2012

11th January 2012

6th September 2011

2nd December 2010

Registration Date 6th January 2011
Service Provider Parkcare Homes Limited, GU7 1UW
Transport
Car Park, Car Park on-site.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Bank, Chemist, Church, Garden Centre, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about The Orwell

The Orwell was given an overall rating of "Good" by the CQC in February 2020.
The Orwell provides Nursing, Dementia, Respite and Residential care.
The Orwell is owned by Priory Adult Care.
Yes. The Orwell does offer Residential care.
Yes. The Orwell does offer Respite care.
Yes. The Orwell does provide care for people with Dementia.
The Orwell accepts Local Authority clients.
The Orwell accepts NHS Continuing Healthcare clients.
Neil Johnstone is the manager of The Orwell.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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