Signature at Pembroke House

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Pembroke Broadway
Camberley
Surrey
GU15 3XD

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Profile Strength
Very Good 85%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Call for details
Weekly Prices From £1,220.00
Regulator's Rating Good
Meet The Manager

Chloe Furness is General Manager at Signature at Pembroke House.

I am a Registered Nurse and have been in the Care Industry for 13 years now, I have occupied positions in the NHS, Private Hospitals, and more latterly Managerial based positions in Care Homes. During my time in the Care Industry I have gained invaluable skills and experiences which have shaped me into the Manager I am today, I am passionate about leading and inspiring my team to deliver high quality, person-centred care to each and every one of our Residents.

I have been with Signature for nearly three years now, starting as a Nursing Care Manager before moving on to a Care Services Manager position in one of our sister homes, to now being the General Manager at Pembroke House, I am delighted to have been given this fantastic opportunity and to work alongside such a caring and dedicated team.

Chloe Furness

Signature at Pembroke House offers luxury assisted living and dementia support in a convenient location in Camberley.  Purpose-built to the highest standards, a range of apartments are available for long or short stays.  Residents enjoy a range of on-site facilities including a cinema, beauty salon, spa, cafe and landscaped gardens.

Dining is taken in our fine dining restaurant or informal bistro with a private dining room available for family occasions.  Our activities team arrange a daily calendar of activities, including entertainers, arts and crafts, cooking and trips out.

Signature at Pembroke House is committed to offering award-winning care and lifestyle in inspiring surroundings.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

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Minimum Age
55

Our Building and Facilities

Café

‘Café Zest’ at Pembroke House is a lovely, light and spacious place for residents and families to meet up, spend time together and enjoy a drink and a bite to eat. Our fully-stocked coffee machine is available as well as our range of teas and soft drinks. We also offer a selection of mouth-watering cakes and other treats to enjoy.

Lounge

Pembroke House offers beautifully designed lounge spaces for residents, friends and family to spend time together. Each lounge is decorated in its own unique style which is shown through its immaculate interior and lavish furnishing.

Lobby

The lobby at Pembroke House is light, spacious and welcoming, with a feature oak arch and plenty of lounge and relaxation areas. Our receptionist is on hand to help with any questions or requests, and our ‘Café Zest’ offers complimentary drinks and snacks.

Garden

Pembroke House has a number of lovely rooftop terrace featuring raised flower beds, comfortable garden furniture with parasols, a sunny spot to enjoy a morning coffee and take in far-reaching views across the Surrey Hills.

Spa

To ensure our residents get all the best incentives, Pembroke House offers an on-site spa. Our residents are offered treatments such as back massage, hand massage and have the ability to use our beautiful spa bath with mood lighting for a fully relaxing time.

Cinema

Featuring a large screen, surround sound and gorgeous design, our cinema is a popular choice with residents either for one of our regular movie screenings or for watching their own choice of film or enjoy the great sporting events.

Restaurant

Park Lane restaurant at Pembroke House offers a fine dining experience in a beautifully designed, light and spacious area. A full restaurant service is available, offering seasonal daily menus.

Bistro

The Sandhurst bistro is themed after the local military academy, and offers a more casual dining experience, but with the same high standards of food and service.

Private Dining

For family get-togethers or special occasions, our private dining area is a great option. Enjoy Signature’s design and award-winning food with your friends and loved ones. We can create menus to suit the occasion along with a well chosen wine list to compliment your party.

Library

Enjoy a tea or coffee in our well-stocked library and read your favourite newspaper or dip into your current novel. Our library is always stocked with new books thanks to the kind donations from our visitors and residents.

Beauty Salon

With our amazing beauty salon our residents can get a range of beauty treatments such as hairdressing and manicures, a pampering treatment all of which can make a great gift and family members are welcome to take part.

Activity Room

Pembroke House has an eventful and vibrant activities room which is always a popular spot for our residents. With facilities for cooking, painting, knitting our residents will always have something new to learn. Most mornings you will find residents enjoying a gentle exercise class.


Is Our Home Purpose Built
Yes

How Many Floors We Have
4

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Cinema, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Seating.

Our Photos

Description

Studio Apartments

Our studio apartments are open plan, featuring a bedroom area, living area and en-suite wetroom and kicthenette. All studio apartments are light and airy and offer a private telephone line as well as mobility and safety features.

One-Bed Apartments

With a separate bedroom, our one-bedroom apartments offer a great deal of flexibility and are perfect for longer stays. In most of our apartments, a kitchenette is available in the living area and every one features an en-suite wetroom. All apartments offer a private telephone line as well as mobility and safety features.

One-Bed Deluxe Apartments

One-Bedroom deluxe apartments offer all of the features of our one-bedroom apartments, including a separate living room and bedroom, an en-suite wetroom and private telephone line. With a more spacious layout, deluxe apartments are perfect for couples or individuals who require more space for furniture and belongings. With a separate bedroom, our one-bedroom apartments offer a great deal of flexibility and are perfect for longer stays.


About Our Rooms
Number Of Rooms 100
Number Of Ensuite Rooms 100

Type Of Room
Apartment, Double Room, Kitchenette, Separate Sitting Room, Single Room, Studio.

Room Features
Furnished, Unfurnished.

Room Facilities
Telephone Point.

Our Photos
Description

Person-centred care is at the heart of Signature’s ethos. Everyone has unique qualities and our dedicated staff ensure they provide care that is responsive to individual personal preferences, needs and values. There’s always a familiar face here to help at Signature, someone on whom residents can rely for support whenever required.

Carers at Signature know more than names and faces. They know people’s personalities, their priorities and their preferences. This allows them to provide for each resident’s needs while at all times respecting the privacy and dignity of the individual.

Dementia care can be a difficult and emotional decision for residents and their families. At Signature, we are committed to providing the unique and highly skilled care that those living with memory loss require, in order to maintain a fulfilling, safe and dignified lifestyle.

We offer dedicated dementia suites that have specialist features to support with the provision of exceptional care within a dignified and comforting environment for each resident. Using research from the University of Stirling, the UK’s leading dementia specialist researcher, Signature has designed its environments to be market-leading.

Respite care and convalescent care is short term care designed to help people recover from an operation or illness with the support of our superb care staff and facilities. Respite stays are a minimum of two weeks and can last up to a few months. Individual care plans are tailored to each resident’s requirements to help them recover as soon as possible.

Signature offers award-winning care in purpose-built, luxury surroundings, which provide the resident with the best chance of full recovery. Many of our respite residents enjoy their stay so much that they decide to remain with us after their recovery.


Our Team
Chloe Furness
Chloe Furness
General Manager

I am a Registered Nurse and have been in the Care Industry for 13 years now, I have occupied positions in the NHS, Private Hospitals, and more latterly Managerial based positions in Care Homes. During my time in the Care Industry I have gained invaluable skills and experiences which have shaped me into the Manager I am today, I am passionate about leading and inspiring my team to deliver high quality, person-centred care to each and every one of our Residents.

I have been with Signature for nearly three years now, starting as a Nursing Care Manager before moving on to a Care Services Manager position in one of our sister homes, to now being the General Manager at Pembroke House, I am delighted to have been given this fantastic opportunity and to work alongside such a caring and dedicated team.

Lucia Hanakova
Lucia Hanakova
Care Service Manager

I have been working in the Health Care Sector for over 12 years as a Clinical Team Leader, and pride myself on being compassionate, dedicated and organised. I am delighted to be working for Signature at Pembroke House, and appreciate the value we add to the lives of those entrusted to our care. As the head of our care team, and Deputy Head of our home, I am responsible for the training and development of our carers, and ensuring all of our residents receive the quality of care they, and their loved ones, expect. At Pembroke House, I believe the standard of care is second to none, but I am always seeking to add value to our residents’ wellbeing and daily life at Pembroke House.

Justyna Kirihettige Don
Justyna Kirihettige Don
Dementia Care Manager

My name is Justyna, I’ve been working within the care sector for over 10 years and am thrilled to have been given the exciting opportunity to be Pembroke House’s Dementia Manager.
I really enjoy it because of the close bonds we create with our residents and their families.
I am really proud to work with such a great team and feel that we can make a difference to make each day meaningful and enhance the quality of life for our residents.

Tony Dunne
Tony Dunne
Client Liaison Manager

My Role involves me meeting prospective new residents and their families. I am proud to be representing Signature and I get pleasure from showcasing our community. I am privileged to be part of a professional and dedicated team, delivering first-class care and maintaining the dignity and individuality of each of our residents.
The families and residents I meet on a daily basis realise quickly the benefits Pembroke House is able to offer, both in terms of the friendly and sociable environment and the proximity to local shops amenities.
I look forward to welcoming you to our community here in Camberley.

Megan Godin
Megan Godin
Activities Manager

I love working in the care industry. I’m a creative person who enjoys a wide variety of people. I am very passionate about activities and how they make such an impact on quality of life.
I strongly believe activities should be at the heart of care.
As keen as I am to develop the activities at Pembroke, I would love to be challenged by our residents to learn new skills.

Lee Davis
Lee Davis
Restaurant Manager

I have worked in catering now for 27 years, working my way from a Saturday pizza maker into restaurant management, airline catering production and restaurant auditing, all via hands-on hard work front of house and back of a house. The restaurant floor is my first love and where I can generally be found.
I have been here in Pembroke house since January 2018 and can honestly say that each day is a pleasure. If I’m not at work I am usually walking the countryside with the dogs or participating in my other love, “Eating”

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,220.00

The Importance Of Meal Times

At Signature, we take great care to ensure that our food is prepared using the highest quality ingredients to ensure a well-balanced and nutritious diet for all our residents. Our food is made by professionally trained chefs and the delicious menus are inspired by Jane Devonshire, MasterChef 2016 winner.

We take pride in producing healthy, appetising food that provides good nutrition and hydration essential to wellness and the physical and mental well-being of our residents. All our meals are freshly prepared, packed full of flavour and include all the seasonal favourites. In addition to our dining times residents can enjoy a range of lighter meals and snacks throughout the day. We have well-stocked cafés serving speciality teas, freshly ground coffee, flavoured water, fruit juices, homemade cakes and light snacks.

Our café areas provide the perfect environment for family visits as well as socialising with other residents and guests. We make sure that we cater to individual dietary needs and recognise personal preferences and we do all we can to ensure that our residents enjoy their dining experience with Signature. Our homes are fully licensed and stock a great selection of wines, beers and spirits for residents, their guests and visitors to enjoy.

Across all Signature homes we offer choice and variety so that residents fully enjoy their dining experience. Whether you prefer a formal or informal environment, you can choose from a range of options including the formal restaurant areas that offer silver service, informal bistros for a more casual dining experience, café areas near the main entrances for coffee, light bites and snacks. Each home has a private dining room so that residents can enjoy special occasions with family and friends. We even offer alfresco dining on our pretty sun terraces for those long lazy summer days.

Our chefs offer fresh, seasonal menus that change daily for lunch and dinner. Each menu lists all allergies and we cater for all dietary requirements. Whether it be vegetarian, pescatarian or even vegan, at Signature we go above and beyond to make sure our residents’ tastes and needs are met, and they are well looked after. When a new resident joins a Signature home, we make every effort to learn what the resident likes and do all that we can to meet their tastes and preferences.

Every Signature home offers a stylish private dining facility for residents to enjoy with their family and friends. Celebrating happy times, such as birthdays or anniversaries is a lovely way to enjoy the facilities. By request, a special menu can be designed by our head chefs and all our homes are fully licensed offering a great wine list to add to the occasion.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Menu
Lunch Time example menu.pdf Supper Club example menu.pdf Bistro Light Bites example menu.pdf
Activities Are So Important

Every signature home has a dedicated activities team organised by an activities manager. With extensive weekly activity calendars, there is always plenty to choose from, whatever a resident’s mobility level. Activities inside our homes include ballroom dancing, board games, guest musicians and speakers and of course our ever-popular bridge tournaments. We also organise regular outings, from theatre and cinema trips to nature walks, shopping trips and church services. Many of our homes also have gardening areas and potting sheds, where green-fingered residents can tend their own plot.

The wellbeing of our residents is always our main concern, and Signature life is designed to provide a full spectrum of physical, mental and emotional wellbeing. Regular exercise classes for all abilities, physiotherapy treatments in our specialist therapy rooms, and country trips are just some of the activities by which Signature maintains physical wellbeing. Stimulating activities such as crossword challenges, quiz nights and foreign language classes offer a great range of options for mental wellbeing. The sense of community and companionship offered by all of our social areas and communal activities offers emotional wellbeing that would not usually be available outside the Signature family.


Our Photos

Timetables
example activity planner.PNG

Activities At Home
Birthday Celebrations, Board Games, Crosswords, Dancing, Exercise Class, Gardening, Music Entertainment, Quiz Games, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Cinema, Shopping, Theatre.

Pembroke Broadway
Camberley
Surrey
GU15 3XD

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/483840a0-98b6-4097-b73f-f2dcebe11674
Report Published 9th August 2018
Registration Date 6th June 2017
Transport
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Signature at Pembroke House

Signature at Pembroke House was given an overall rating of "Good" by the CQC in August 2018.
Signature at Pembroke House provides Nursing, Dementia and Respite care.
Prices for Signature at Pembroke House start from £1,220.00 per week.
Signature at Pembroke House is owned by Signature.
No. Signature at Pembroke House does not offer Residential care.
Yes. Signature at Pembroke House does offer Respite care.
Yes. Signature at Pembroke House does provide care for people with Dementia.
Signature at Pembroke House comes under Surrey.
Chloe Furness is the manager of Signature at Pembroke House.

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