Signature at Parklands Manor

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Parklands Drive
Chertsey
Surrey
KT16 9FS

Website

Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Call for details
Weekly Prices From £1,230.00
Regulator's Rating Good
Meet The Manager

Neil Copping is General Manager at Signature at Parklands Manor.

I am extremely proud to be working for signature and overseeing one of the best care homes in the country!

I started my career as a carer and have worked in the care industry for over 20 years now. I have 13 years of management experience, I also worked as an Area Manager, managing multiple assisted living sites. I am passionate about providing a high-quality service and enjoy working with a team of like-minded individuals, dedicated to improving the lives of others. Outside of work I enjoy playing a round of golf with friends, socialising, going for walks and strumming away on my guitar.

Neil Copping

Signature at Parklands Manor offers luxury assisted living and dementia support in a convenient location in Chertsey.  Purpose-built to the highest standards, a range of apartments are available for long or short stays.  Residents enjoy a range of on-site facilities including a cinema, beauty salon, spa, cafe and landscaped gardens.

Dining is taken in our fine dining restaurant or informal bistro with a private dining room available for family occasions.  Our activities team arrange a daily calendar of activities, including entertainers, arts and crafts, cooking and trips out.

Signature at Parklands Manor is committed to offering award-winning care and lifestyle in inspiring surroundings.


Care Options We Can Provide
Support For Companionship, Convalescence, Personal care, Rehabilitation.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

The lobby area at Parklands is warm and inviting with a receptionist who is there to meet and greet all guests as they enter our home. Adjacent to the lobby area there is a relaxing lounge area as well as a café where visitors can have a filtered coffee, cakes and light snacks.

Parklands Manor has beautifully designed and luxuriously furnished lounge areas for our residents to relax and socialise in. Visiting friends and relations are always welcome to drop in and spend time with their loved ones in our lounges.

The lovely ‘Otter Café’ at Parklands Manor offers a great setting for residents, family and friends to socialise. Offering a wide range of coffee and teas well as a ‘rehydration station’ serving juices and water. While visiting feel free to treat yourself to a variety of mouth-watering cakes, biscuits and other snacks.

Our bistro, close to the beautiful oak-panelled staircase, has views over our landscaped gardens. Offering a more casual dining experience the bistro still offers the same high standards of food and service.

With lots of natural light from our garden, Parklands Manor’s fine dining restaurant is bright and airy, themed on the water elements from the natural pond in the garden, we bring the outside in. Look closely and you will see King Fishers, Otters, wildlife and more!

Our cinema is one of our most popular areas with residents at Parklands. With a large screen, surround sound and beautiful design, it’s perfect for enjoying one of our regular film screenings and sporting highlights throughout the year.

Parklands Manor’s spa features a professional spa bath, making it the perfect place in which to soak, unwind and relax. A range of options for pampering such as aromatherapy and massage are available and can make a great gift.

Stylishly designed, our private dining area is a great option for family get-togethers and special occasions. Enjoy Signature’s award-winning food with your friends and loved ones.

The games room at Parklands is a superb feature. With comfortable armchairs and sofas, a pool table and a bar, it's the perfect place to enjoy a drink or a game with friends.

Choose from a range of beauty treatments at our lavish on-site beauty salon, including hairdressing, manicures and other pampering options

Our therapy room offers facilities for physiotherapy as well as massage and other treatments.

A truly relaxing area for residents to enjoy!


Is Our Home Purpose Built
Yes

How Many Floors We Have
4

Who Owns Our Building
Private

Communal Rooms
Bistro, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Cinema, Coffee Shop, Hairdressers, Library, Minibus, Physiotherapy.

Our Garden
Communal Garden, Pond or Lake, Seating.

Our Photos

Description

Our studio apartments are open plan, featuring a bedroom area, living area and en-suite wetroom. Most of our studios offer a kitchenette and balcony or patio access is available in many cases. All studio apartments are light and airy and offer a private telephone line as well as mobility and safety features.


With a separate bedroom, ourone-bedroom apartments offer a great deal of flexibility and are perfect for longer stays. In most of our apartments, a kitchenette is available in the living area and every one features an en-suite wetroom. Balcony or patio access is available in many apartments and all apartments offer a private telephone line as well as mobility and safety features.


One-Bedroom deluxe apartments offer all of the features of our one-bedroom apartments, including a separate living room and bedroom, an en-suite wetroom and private telephone line. With a more spacious layout, deluxe apartments are perfect for couples or individuals who require more space for furniture and belongings. With a separate bedroom, our one-bedroom apartments offer a great deal of flexibility and are perfect for longer stays.





About Our Rooms
Number Of Rooms 95
Number Of Ensuite Rooms 93

Type Of Room
Apartment, Double Room, Kitchenette, Separate Sitting Room, Single Room, Studio.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Alarm, Freeview TV, Internet Access, Secure Access, Tea and Coffee-making Facilities, Telephone Point.

Our Photos
Description

Signature at Parklands Manor offers luxury assisted living and dementia support in a convenient location in Wimbledon.  Purpose-built to the highest standards, a range of apartments are available for long or short stays.  Residents enjoy a range of on-site facilities including a cinema, beauty salon, spa, cafe and landscaped gardens.

Dining is taken in our fine dining restaurant or informal bistro with a private dining room available for family occasions.  Our activities team arrange a daily calendar of activities, including entertainers, arts and crafts, cooking and trips out.

Signature at Parklands Manor is committed to offering award-winning care and lifestyle in inspiring surroundings.


Our Team
Neil Copping
Neil Copping
General Manager

I am extremely proud to be working for signature and overseeing one of the best care homes in the country!

I started my career as a carer and have worked in the care industry for over 20 years now. I have 13 years of management experience, I also worked as an Area Manager, managing multiple assisted living sites. I am passionate about providing a high-quality service and enjoy working with a team of like-minded individuals, dedicated to improving the lives of others. Outside of work I enjoy playing a round of golf with friends, socialising, going for walks and strumming away on my guitar.

Sonia Hamilton-Martin
Sonia Hamilton-Martin
Client Liaison Manager

I have been working in care homes for over 14 years and brings to Parklands Manor for many years of experience, as well as compassion for the families and residents I meet every day.
It is important to me that I can help families during what can be a difficult and emotional time, looking at the different care choices and helping to make the right decisions.
I will always go the extra mile to help families and like nothing better than meeting them and showing them around our beautiful home.  All our residents know me well and will often be seen having a good chat.

Judy Urmossy
Judy Urmossy
Client Liaison Manager

I am delighted to be part of the team at Parklands Manor team, bringing with me over 34 years’ experience working in a client facing environment.

My role involves interacting with prospective new residents and their families and guiding them through the often very emotional decision of choosing the right home. I feel very privileged to be part of such a lovely, caring team who are dedicated to maintaining the dignity and enhancing the quality of life of all our residents.
It is truly rewarding to see our new residents settle into their home and enjoy their new lifestyle.

Ana Amaya Yarce
Ana Amaya Yarce
Activities Manager

I was born and raised in Colombia and graduated as a Psychologist in 2000.
I have been managing activities for 10 years, first in the cruise ship industry and now with Signature Care homes, where I started as an Activities Assistant and now as Activities Manager at Parklands Manor.
I love organizing big events and involving the whole community in the fun, also taking care of the day to day wellbeing needs of the residents, making sure that all aspects are covered.
From crosswords to bus trips, from exercises to special day events, my team and I will work to give the residents a full calendar of activities to choose from to keep them active mentally, physically and socially.

Darran Kimber
Darran Kimber
Head Chef

I am a married father of three grown up children, and delighted to have joined the Parklands Manor family, my first care home role. I am a classically trained chef with a background working in hotels, 10 years at the RAC club in Pall Mall, and more recently working as the head chef at Windsor Race Course. I was looking to change my career path and still be able to cook exceptional food so was attracted to the Signature brand. I am looking forward to getting to know all our residents and taking them on an outstanding food journey.

Leanne Morgan
Leanne Morgan
Residential Manager

I have worked in care for 11 years. Starting as a care assistant and working my way up. It brings me great happiness to see the residents happy and well cared for. I am very passionate about building and developing a good care team and feel privileged to be working with a Professional dedicated team here at parklands manor.

Noopur Chauhan
Noopur Chauhan
Housekeeping Manager

Noopur is the Housekeeping Manager here at Parklands Manor. She brings with her a wealth of experience, with a degree in hotel management and over 16 years’ experience, more recently working in the care home sector for the past 5 years.
Noopur is committed to leading her Housekeeping team with her own personal promise to provide a clean, safe and comfortable environment which gives a feeling of security and reassurance to our residents.

Yuliia Gluch
Yuliia Gluch
Restaurant Manager

I arrived in the UK from Kiev in 2011. I am married with two children who are six and seven years old.
In Kiev I achieved a Masters degree in Chinese Philology. Since arriving in the UK I have worked in hospitality including Royal Ascot, Masterpiece and the Winter Olympics in Sochi.
I joined Parklands Manor in 2017 as a Restaurant Assistant and then promoted to Restaurant Manager in 2019.
I am delighted to be a part of the team at Parklands Manor and am passionate about providing an excellent service to all the residents.

Airan McAuley
Airan McAuley
Maintenance Manager

I am a passionate and motivated Maintenance Manager. In 2008 I started as a maintenance assistant in the care industry and have not stopped trying to better myself and to become more knowledgeable. My drive comes from knowing that I am making a difference to residents lives, and I am so pleased to continue this at Parklands Manor. I have always had a keen eye for repairs and understanding how things work from a young age, my mother loves to remind me of the time she had found I had dismantled her brand new hoover at 5 years old! The only difference now is that I can put it back together! I like to spend my weekends on my motorbike, I also have an interest in airsofting and like a wide range of music. I am hoping to buy a house within the next few months and would definitely like to see some more parts of the world

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,230.00

The Importance Of Meal Times

At Signature, we take great care to ensure that our food is prepared using the highest quality ingredients to ensure a well-balanced and nutritious diet for all our residents. Our food is made by professionally trained chefs and the delicious menus are inspired by Jane Devonshire, MasterChef 2016 winner.

We take pride in producing healthy, appetising food that provides good nutrition and hydration essential to wellness and the physical and mental well-being of our residents. All our meals are freshly prepared, packed full of flavour and include all the seasonal favourites. In addition to our dining times residents can enjoy a range of lighter meals and snacks throughout the day. We have well-stocked cafés serving speciality teas, freshly ground coffee, flavoured water, fruit juices, homemade cakes and light snacks.

Our café areas provide the perfect environment for family visits as well as socialising with other residents and guests. We make sure that we cater to individual dietary needs and recognise personal preferences and we do all we can to ensure that our residents enjoy their dining experience with Signature. Our homes are fully licensed and stock a great selection of wines, beers and spirits for residents, their guests and visitors to enjoy.

Across all Signature homes we offer choice and variety so that residents fully enjoy their dining experience. Whether you prefer a formal or informal environment, you can choose from a range of options including the formal restaurant areas that offer silver service, informal bistros for a more casual dining experience, café areas near the main entrances for coffee, light bites and snacks. Each home has a private dining room so that residents can enjoy special occasions with family and friends. We even offer alfresco dining on our pretty sun terraces for those long lazy summer days.

Our chefs offer fresh, seasonal menus that change daily for lunch and dinner. Each menu lists all allergies and we cater for all dietary requirements. Whether it be vegetarian, pescatarian or even vegan, at Signature we go above and beyond to make sure our residents’ tastes and needs are met, and they are well looked after. When a new resident joins a Signature home, we make every effort to learn what the resident likes and do all that we can to meet their tastes and preferences.

Every Signature home offers a stylish private dining facility for residents to enjoy with their family and friends. Celebrating happy times, such as birthdays or anniversaries is a lovely way to enjoy the facilities. By request, a special menu can be designed by our head chefs and all our homes are fully licensed offering a great wine list to add to the occasion.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Menu
Lunch Time example menu.pdf Supper Club example menu.pdf Bistro Light Bites example menu.pdf
Activities Are So Important

Every signature home has a dedicated activities team organised by an activities manager. With extensive weekly activity calendars, there is always plenty to choose from, whatever a resident’s mobility level. Activities inside our homes include ballroom dancing, board games, guest musicians and speakers and of course our ever-popular bridge tournaments. We also organise regular outings, from theatre and cinema trips to nature walks, shopping trips and church services. Many of our homes also have gardening areas and potting sheds, where green-fingered residents can tend their own plot.

The wellbeing of our residents is always our main concern, and Signature life is designed to provide a full spectrum of physical, mental and emotional wellbeing. Regular exercise classes for all abilities, physiotherapy treatments in our specialist therapy rooms, and country trips are just some of the activities by which Signature maintains physical wellbeing. Stimulating activities such as crossword challenges, quiz nights and foreign language classes offer a great range of options for mental wellbeing. The sense of community and companionship offered by all of our social areas and communal activities offers emotional wellbeing that would not usually be available outside the Signature family.


Our Photos

Timetables
activity timetable 2.PNG activity timetable.PNG

Activities At Home
Bingo, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.

Parklands Drive
Chertsey
Surrey
KT16 9FS

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/ef25bde1-626a-4f5e-9410-1fbcd67a845e
Report Published 21st February 2019
Registration Date 12th January 2018
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Garden Centre, Hospital, Park, Shops.

Frequently asked questions about Signature at Parklands Manor

Signature at Parklands Manor was given an overall rating of "Good" by the CQC in February 2019.
Signature at Parklands Manor provides Nursing, Dementia, Respite and Residential care.
Prices for Signature at Parklands Manor start from £1,230.00 per week.
Signature at Parklands Manor is owned by Signature.
Yes. Signature at Parklands Manor does offer Residential care.
Yes. Signature at Parklands Manor does offer Respite care.
Yes. Signature at Parklands Manor does provide care for people with Dementia.
Signature at Parklands Manor comes under Surrey.
Neil Copping is the manager of Signature at Parklands Manor.

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