Lancaster Grange

Cross Lane
Fernwood
Newark
Nottinghamshire
NG24 3NH

Website

Tel: 01636 594300

Care Provider: Barchester Healthcare Homes Limited

Care Type Care Home
Care Category Nursing, Dementia, Respite.
Availability Call for details
Overall CQC Rating Inadequate
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Meet The Manager

Colleen Bennett is Care Home Manager at Lancaster Grange.

I have been a registered manager in several homes across the UK and have managed services in the NHS, prior to moving to the independent sector in 2003. I continue to maintain my NMC registration of over 30 years and remain up-to-date in clinical practice.

My passion is for getting the detail right so that every good experience can be great, and I have chosen to move to Barchester because of the energy and enthusiasm that I have seen across the team.

Here at Lancaster Grange, my team and I are dedicated to providing the best person-centered experience possible, by engaging with each individual to respect their views and wishes.

Colleen Bennett

Lancaster Grange is a purpose-built care home situated on the Fernwood Park Estate in Newark. The home is designed to provide the highest quality residential and nursing care for older people, including those living with dementia.

All our care plans are based upon the needs of residents, and we treat each person as an individual. Learning about residents' life stories is a key part of our person-centred care approach. This valuable work helps us to connect with those we support on a personal level and enhances the overall care that we can offer them.

Our varied activities and events programme takes into consideration the interests of residents and is designed to create a fulfilling and stimulating environment whilst enhancing feelings of self-worth. Essential to our homely feel is the strong relationship of trust we build with residents and their loved ones.

Our Memory Lane Community is dedicated to providing stimulation in addition to security and first-class care. We are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care Programme, reflecting the enhanced dementia care and improved quality of life experienced by residents here at Lancaster Grange.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Elderly Frail.
Respite Care Yes
Minimum Age
55

Our Building and Facilities

Click here for a virtual tour.

  • Access to kitchen facilities
  • Activity classes
  • Bar/café
  • Day trips
  • Exercise classes
  • Internet access/wifi
  • Laundry
  • Landscaped gardens
  • Relatives meal with residents
  • Sensory garden
  • Sky TV

Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Activities Room, Coffee Shop / Café, Bar / Pub.

What Else Do We Provide
Chiropodist, Hairdressers, Minibus, Lift.

Our Garden
Communal Garden, Greenhouse, Wheelchair Friendly Access, Communal Patio, Sensory Garden.

Our Photos

Description

Room with garden views.


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60

Type Of Room
Single Room, Kitchenette.

Room Features
Furnished, Unfurnished, Direct Garden Access, Step Free Access, Garden View.

Our Photos
Description

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support.


Our Carers
Charlotte Widdison
Charlotte Widdison
Activities Coordinator

I have worked at Lancaster Grange since 2014. I started my journey working in the kitchen and as a Hostess, and I found myself interacting and wanting to spend more time with the residents in the home, which spurred me on to apply for a role on our activities team – and I feel that I have found my passion in life!

I was named as a Divisional Winner at the 2017 Barchester Care Awards in the 'Activities Coordinator of the Year' category, and I can honestly say I enjoy every day working here, knowing that I am making a difference to residents' lives. 

I always endeavor to provide a varied and exciting activities programme, and pride myself on meeting each and every person's needs. I have a fabulous group of volunteers behind me, who offer their help with one-to-one sessions, befriending groups and trips out.


Chris Trueman
Chris Trueman
Head of Residential

Hi my name is Chris, when I was at school I wanted to become a Hairdresser. I was sent to Balderton Hospital to do my work experience and loved it, so started my career in care.

I worked as a Cadet Nurse straight from school and then went on to do my RHN training at Rauceby Hospital. I took my final exam, and then took a career break to raise my family. On returning to the work place I got a job as a Carer and worked in the evenings and weekends.

I went on to work as a senior carer in a couple of Newark Homes in Newark, 15 years at Beaumont House and finally came to Lancaster Grange as a Senior Carer. Over 5 years ago and I’m now honoured to be Head of Residential.

I love my job and the team I work with. Every day is so rewarding.

Dan Brett
Dan Brett
Head Chef

Dan has been part of the team at Lancaster Grange since we opened. He very quickly showed his style and expertise with food, which resulted in him being promoted to Chef Manager. Since his promotion, visitors to the home have complimented it on its cuisine, with many returning to sample the canapés and cakes that we have now developed a reputation for!

Having worked previously in hotels and restaurants, this is Dan's first experience in the care sector; the fresh ingredients used and the standard of food expected was a pleasant surprise to him.

His interests include making furniture, interior design and, as you would expect... baking!

Debbie Bullard
Debbie Bullard
Administrator

I joined Lancaster Grange in May 2019, bringing with me a wealth of knowledge in accounting and HR. I first started my career in the manufacturing industry and then moved into financial services, working with pensions and HR issues. I am privileged to work for an amazing team here at Lancaster Grange, and I am always here to help.

Nick Allen
Nick Allen
Maintenance Manager

I have worked at Lancaster Grange since we opened in September 2013. I started here as a Maintenance Assistant and was promoted to Maintenance Manager after two years. I really love my job and I’m lucky to be working with such a great team. 

Nikki Hade
Nikki Hade
Head of Housekeeping

Nikki has been a housekeeper for three years and a head housekeeper for two. She joined the team in June 2013, so has seen the home completed, playing a significant part in the ‘fit out’ and preparations for our VIP opening. Nikki has elevated her department to a centre of excellence, training new housekeeping recruits for our region in Barchester. Her lovely family join in many of our social events as part of the Lancaster Grange family, which consists of residents, relatives and staff with their own families. Nikki has unbelievably just become a grandmother for the 4th time!

Tonya Cairns
Tonya Cairns
Senior Nurse

I studied at Nottingham University School of Nursing, where I graduated in January 2012. My first placement was at Queens Medical Centre in Nottingham, where I stayed for two years & gained some great experience. I then took a position in a care home as an RGN and, in 2015, I started at Lancaster Grange. In 2017, I was promoted to Senior RGN. I love my job and enjoy being part of a great team. 

The Importance Of Meal Times

At the heart of our meals are fresh, seasonal ingredients that are bursting with flavour. Our food is cooked to the highest standard and we take great care to cater to the dietary requirements of everyone living here at the home. Residents may even discover a new favourite food or enjoy an old favourite prepared in a new and exciting way. We actively encourage loved ones to attend our mealtimes so that they can get a taste of what we offer.


We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Menu
SAMPLE ALTERNATIVE MENU.pdf SAMPLE BREAKFAST MENU.pdf SAMPLE DAILY MENU.pdf
Activities Are So Important

Activities are the cornerstone of a wholesome home experience and our Activities Coordinators are always putting their creative minds to the test by organising new and exciting social events for residents to partake in. Of course, we take into account the likes and dislikes of those we support, so if someone doesn’t feel like trying something new, there will always be something on offer to reflect their personal interests. For the people who may just prefer some peace and quiet instead, we also offer one-to-one time that can be enjoyed with a nice cup of coffee or just a simple chat – whatever they desire.


Our Photos

Activities At Home
Painting, Gardening, Board Games, Excursions, Themed Events, Birthday Celebrations, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions, Shopping.

Cross Lane
Fernwood
Newark
Nottinghamshire
NG24 3NH

Category Rating
Overall Inadequate
Safe Inadequate
Well Led Inadequate
Caring Requires Improvement
Responsive Requires Improvement
Effective Requires Improvement
Read More https://api.cqc.org.uk/public/v1/reports/06bbd137-3b56-4d28-9857-aa76e43a7352
Report Published 14th August 2019
Registration Date 29th April 2014
Transport
Bus Stop nearby, Train Station nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Hospital, Shops, Restaurant, Park, Pub.

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