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Kent Avenue
Howden
Wallsend
Tyne and Wear
NE28 0JE

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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £940.00
Regulator's Rating Good
Howdon Care Centre logo
Meet The Manager

Tracy Dixon is Care Home Manager at Howdon Care Centre.

Whether you are looking for nursing care, dementia support or simply a caring place to live, Howdon’s friendly team of nurses and care assistants make everyone feel at home. At Howdon, our facilities are purpose built to create a warm and welcoming home for residents and visitors alike, and our comfortable, relaxed surroundings will provide you with every opportunity to enjoy each other’s company. A perfect example of this is our lovely Dementia Café ‘Tyne Tees Pitstop’, where we encourage people from the local community to join residents and their family and friends to come and relax and enjoy some company. 

For those who are able to retain some assisted independent living skills, the café facilities also provide them with the chance to make a cup of tea or help themselves to a delicious cake or sandwich. We have both single and double en-suite rooms, allowing couples to stay together, and all rooms are a blank canvas for residents to fill with some of the special things they’ve collected during their life.


Why Our Colleagues Care
Care Options We Can Provide
Support For Companionship, End of Life, Palliative, Personal care.
Disability Support Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The welfare, safety and happiness of residents, team members and visitors is our number one priority.  In response to the COVID-19 pandemic, our additional stringent measures are constantly reviewed to ensure we continue to meet Government and Public Health guidance, for everyone’s safety and wellbeing, whilst continuing to offer a comfortable and happy place to live, work and visit.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Visitors The provider assured the regulator that it was preventing visitors from catching and spreading infections.
To view the provider’s latest Inspection Reports, Click here.
Safe Visiting Space
safe-tick We have a safe visiting space

Regular contact with loved ones is essential for the mental and physical wellbeing of our residents and so we are pleased to be able to offer a range of visiting options for family members and friends.  Our visiting is in line with Government guidance, which is detailed in our Visitor Guidance and Protocols.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

We believe that our Howdon Care Centre brings together the very best elements of the Four Seasons’ philosophy, putting the health and happiness of our residents at the heart of everything we do. As a modern, purpose-built home, our facilities are first-rate and include:

• Light airy lounges on each floor where residents can watch a favourite film, listen to music or chat with friends or family.

 • Beautifully landscaped gardens – the perfect place to enjoy the fresh air on the warmer days of the year.

• A patio and sensory garden where residents can relax on benches and chairs or take a gentle, stimulating stroll.

• A hairdressing salon which is visited regularly by an experienced stylist.

• A Dementia Café which gives families and friends a lovely place to spend time together and enjoy tasty refreshments.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Cinema, Dentist, Hairdressers, Lift, Minibus, Optician.

Our Garden
Communal Garden, Communal Patio.

Brochures
hun-howdon-care-brochure.pdf

Our Photos

Description

We have both single and double en-suite rooms, allowing couples to stay together, and all rooms are a blank canvas for residents to fill with some of the special things they’ve collected during their life. Each room has a TV point and residents have access to free wifi throughout the home. 


About Our Rooms
Number Of Rooms 90

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV.

Our Photos
Description

We know that moving home is an emotional and challenging time at any age, but it can be even more so later in life. That is why we listen hard to what will make the move as smooth as possible – and to what will quickly make everyone feel at home. Our care starts with getting to know people as individuals. By talking to them and their families we build a picture of their life story and what they enjoy doing, as well as finding our more about their medical history and the kind of care they need. That individual care plan allows us to fine tune the support we offer. The managers of our care homes are justifiably proud of the first class service we provide. We take a team approach to care, with qualified staff members always here to ensure that the highest standards are maintained. We have an exemplary care record, supplemented by regular internal audits and checks and reinforced by an excellent working relationship with the local GP practice.

We also believe it’s important that families have a say, too. The significance we place on good communication between all members of the care team makes for a better experience for both residents and their relatives. We involve families from Day One and wherever appropriate, we invite them to participate in key decisions with nurses, carers and doctors. This ensures that from the moment each resident joins us, they will enjoy joined up care.

Right from the start, every new resident has a key worker and an individual care plan, which enables us to fine tune the care we provide. This means that every important detail is covered, such as personal and medical history, preferred activities and any cultural or religious considerations. It also means that there’s always someone you can talk to who knows your loved one personally, talks to them regularly and is fully familiar with every aspect of their care. We’re here to support our residents in every way we can, which is why we’re so keen on protecting the confidentiality of all personal and medical information.

Our care starts with getting to know people as individuals. By talking to them and their families we build a picture of their life story and what they enjoy doing, as well as finding out more about their medical history and the kind of care they need. That individual care plan allows us to fine tune the support we offer. Our team take pride in their work and the care they provide is checked and monitored to make sure it reaches the high standard we strive for. We also offer respite care for those who need a short break and will even let prospective residents spend a few nights with us on a trial basis to see if our home suits their needs. It’s all part of the attentive service that ensures each stay with us is a happy one.


Our Team
Tracy Dixon
Tracy Dixon
Care Home Manager
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £940.00
Nursing Fees From / Price Per Week £950.00
Residential Dementia Fees From / Price Per Week £950.00

Funding Types
Local Authority North Tyneside
Region North East
We Accept Self-Funding Clients Yes
We Accept NHS Continuing Healthcare Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

A critical component for good health.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Another way we can help our residents to feel at home is for them to do familiar things. So our dedicated Activities Leaders gently encourage residents to carry on doing things they enjoy. If someone had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new.

The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too.


Our Photos

Activities At Home
Birthday Celebrations, Cooking, Excursions, Music Entertainment, Themed Events.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Our home has two resident cats, which our residents absolutely adore.


Can You Bring Your Pet
Yes

Kent Avenue
Howden
Wallsend
Tyne and Wear
NE28 0JE

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th March 2022
Last rated 25th May 2022
Reports

25th May 2022

14th December 2021

14th December 2021

23rd October 2018

8th June 2018

27th January 2018

17th January 2017

28th September 2015

28th February 2014

10th January 2014

24th September 2013

23rd May 2013

23rd January 2013

17th May 2012

5th October 2011

18th July 2011

Registration Date 30th December 2010
Service Provider Tamaris Healthcare (England) Limited, SK9 1BU
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Howdon Care Centre

Howdon Care Centre was given an overall rating of "Good" by the CQC in May 2022.
Howdon Care Centre provides Nursing, Dementia, Respite and Residential care.
Howdon Care Centre has 90 rooms.
Prices for Howdon Care Centre start from £940.00 per week.
Howdon Care Centre is owned by Four Seasons Health Care.
Yes. Howdon Care Centre does offer Residential care.
Yes. Howdon Care Centre does offer Respite care.
Yes. Howdon Care Centre does provide care for people with Dementia.
Howdon Care Centre comes under North Tyneside.
Howdon Care Centre accepts NHS Continuing Healthcare clients.
Tracy Dixon is the manager of Howdon Care Centre.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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