Honey Lane Care Home
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Honey Lane
Waltham Abbey
Essex
EN9 3BA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Angie Sacks is Home Manager at Honey Lane Care Home.
Angela joined the team in 2013, showing a natural flair for care which quickly saw her progressing to Head of Care in one of our sister homes, working closely with multidisciplinary teams including speech and language therapists and psychologists, before returning home to Honey Lane in February 2022 as Deputy Manager.
Angie is a Qualified Dementia Interpreter and brings a wealth of experience supporting residents, their families and our teams. She is passionate about truly understanding the differing needs of residents to deliver personalised care that enables them to live well with dementia.
Speaking about her role at Honey Lane, Angie said: “We support residents to live a life which is meaningful to them and one where they are able to spend their time doing the things they love. It’s a privilege to get to know our residents and nothing makes me happier than seeing them content and well looked-after.”
At Honey Lane Care Home in Waltham Abbey, we provide award-winning specialist residential dementia care. Our warm and welcoming home supports individuals both under and over 65, including those diagnosed with early-onset dementia or experiencing memory loss.
We have received many accolades over the years, being 2025 national finalists at the Dementia Care Awards and the Care Home Awards, and Highly Commended at the Essex Care Sector awards 2024. We are also proud to be part of the UK’s Top 20 Mid-sized Care Group 2026, as rated by carehome.co.uk, and most recently finalists at the National Dementia Care Awards 2026.
Led by qualified Dementia Interpreter Angela Sacks, our highly skilled and experienced team ensures that residents live well with dementia and achieve a high quality of life by receiving exceptional levels of personalised care, stimulation, and social interaction that improve overall well-being.
The fun and vibrant atmosphere at Honey Lane is truly unlike any other care home, and our residents are provided with many and varied ways to spend their days that are purposeful and meaningful to them.
As finalists for wellbeing and intergenerational activities, we take pride in creating meaningful connections through tailored 1-2-1 and group activities, make-a-wish initiative, sensory Namaste Care sessions, engaging outings, and innovative community partnerships.
Honey Lane is laid out on one floor, enabling residents to move easily and safely around the home. Residents have direct access to the beautiful, enclosed courtyard garden, which includes a water feature and kitchen garden. The tranquil space includes a variety of gardening activities or a place to sit and pet Dottie, our therapy cat.
We appreciate that many families cope alone for some time before considering a long-term care option. Our day care and respite services provide an opportunity for family carers to have a break while their loved one experiences all that Honey Lane has to offer.
Our team receives comprehensive training, professional development, and support to deliver the high standards of dementia care that residents and families deserve. Families know their loved ones are being cared for by a trusted and reputable provider, with love and compassion at the forefront of all we do.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, Emergency Care, End of Life, Palliative, Personal care, Physiotherapy, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Aids, Cancer, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Korsakoff, Liver Disease, Lung Disease, Pain Management, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We've taken the appropriate steps to ensure the safety of residents. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 18 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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In addition to offering the highest level of quality care, Honey Lane Care Home has exceptional facilities that make life enjoyable and engaging for all residents, whatever their hobbies and personal preferences. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 1 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Minibus, Physiotherapy, Smoking Area, Therapy Room. |
| Our Garden |
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| Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Providing the perfect place to relax, our comfortable bedrooms are as individual as our residents and can be personalised with small items of furniture, photographs and belongings; ensuring they feel familiar and homely. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 41 |
| Number Of Ensuite Rooms | 14 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Internet Access, Telephone Point. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Essex |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Our residents’ ongoing health and wellbeing is extremely important to us and we recognise that keeping active, both mentally and physically, whilst maintaining a sense of purpose and meaning are key to individuals’ happiness, contentment and joy. Providing meaningful activities for our elderly residentsIn partnership with our residents and those closest to them, our dedicated lifestyle team develops a varied programme of meaningful activities, events and celebrations which are personalised to individuals’ likes, dislikes, abilities and care needs as well as aspirations and dreams for the future. Our whole team supports our residents in rekindling interests and hobbies while also gently encouraging them to try new things they might enjoy, either as part of a group of friends, on a 1-2-1 basis, or in their own room, if they prefer. Maintaining an active body and mindRegular exercise opportunities bring fun and laughter while giving everyone the opportunity to stay as active as they’re personally able to. For some, that may be through seated exercises from the comfort of their own chair and movement to music classes, while for others, it’s boxercise with our trainer, Curtis. To keep our minds active, we host regular reminiscence sessions and enjoy many puzzles and games. Arts and crafts are also a popular pastime: painting, making cards, décolletage —anything to get our creative juices flowing. Also, key to supporting health and wellbeing are our horticultural-themed activities in our care home, where the green-fingered amongst us tend to our beautiful gardens in the great outdoors, enjoy pottering in the greenhouse, or doing a spot of flower arranging. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Cooking, Crafts, Dancing, Excursions, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Pub. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
| Our Pets |
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Visitors are welcome to bring well-behaved pets to visit and we also regularly welcome visits from a range of pets and animals as part of our activities. |
| Can You Bring Your Pet |
|---|
| No |
Honey Lane
Waltham Abbey
Essex
EN9 3BA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Requires Improvement |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 15th February 2022 |
| Last rated | 18th March 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 19th January 2011 |
| Service Provider | Towertrend Limited, EN9 3BA |
Honey Lane Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Hospital, Shops. |
Frequently asked questions about Honey Lane Care Home
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