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Very Good 85%
Care Type Care Home
Care Category Dementia | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Jacky Fitzpatrick is Manager at Honey Lane Care Home.

Jacky Fitzpatrick has worked in healthcare for more than 30 years, having started her career as a nursing home carer. In the intervening years, Jacky has gained a wealth of experience working with and then managing teams caring for older people with dementia, as well as people living with acquired and traumatic brain injury.

Jacky has been part of the Carebase family for ten years, having joined Honey Lane in 2011 at Deputy Manager, before going on to manage other homes in the group providing compassionate dementia care. During this time, Jacky has successfully overseen four unannounced CQC (Care Quality Commission) inspections resulting in a Good outcome.

Speaking about returning to Honey Lane in 2020, Jacky says: “I feel very lucky to do a job I love, working alongside others who are passionate about dementia care. It is an honour to care for our residents and their families and I look forward to getting to know everyone.”



Jacky Fitzpatrick

Honey Lane is an award-winning care home offering high-quality residential dementia care in a loving, vibrant and homely environment, that has been rated as ‘Good’ by the Care Quality Commission (CQC) in February 2021.

The highly skilled and experienced care team ensures that individuals live well with dementia and achieve a better quality of life by receiving exceptional levels of personalised care, stimulation and social interaction that improves overall wellbeing.

The fun and vibrant atmosphere at Honey Lane is truly unlike any other care home and residents are provided with many and varied ways to spend their days that are purposeful and meaningful to them.

Honey Lane is laid out on one floor allowing residents to move purposefully and safely around the home with direct access to the beautiful courtyard garden that offers a peaceful and tranquil space and a kitchen garden where residents are able to get involved in a variety of gardening activities.

Honey Lane appreciates that many families cope alone for some time before considering a long-term care option. The respite services offered by the home provide an opportunity for family carers to have a break whilst their loved one gets to experience all that Honey Lane Care Home has to offer.

Having won over 25 care industry accolades, the company has a reputation for delivering exceptional care. They pride themselves on providing families with reassurance and peace of mind that they are being cared for by a trusted and reputable provider, with care and compassion at the forefront of all they do.


Honey Lane Care Home - LockdownThoughts
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Challenging Behaviour.
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

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Our Building and Facilities

In addition to offering the highest level of quality care, Honey Lane Care Home has exceptional facilities that make life enjoyable and engaging for all residents, whatever their hobbies and personal preferences.



Is Our Home Purpose Built
Yes

How Many Floors We Have
1

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema.

Our Garden
Communal Patio.

Our Photos

Description

Providing the perfect place to relax, our comfortable bedrooms are as individual as our residents and can be personalised with small items of furniture, photographs and belongings; ensuring they feel familiar and homely.


About Our Rooms
Number Of Rooms 41
Number Of Ensuite Rooms 14

Type Of Room
Single Room.

Room Features
Furnished.

Room Facilities
Internet Access, Telephone Point.

Our Photos
Description

At the heart of the wonderful care we provide at Honey Lane in Waltham Abbey is our compassionate team formed of carers, managers and team leaders and members of our wider support team such as catering, housekeeping, lifestyles and front of house.

Lead by our amazing home manager Karen, all of our team members are carefully chosen for their values and unwavering dedication to caring for our residents with tenderness, kindness and respect. We nurture and invest in them – ensuring they feel valued, happy and love being part of our extended family.

Our focus on creating a wonderful home in which to live and work means we are able to retain the very best team members, valuing the contribution they make, each and every day.

This in turn helps us to provide consistency for residents and exceptional care, through people who value the same things we do, receive ongoing training, support and recognition and are skilled and confident – understanding each individual resident, who they are and what they need to lead happy and fulfilling lives.

This compassionate approach is also extended to people looking for care for a loved one, as well as our residents’ families, helping & supporting them through what can be a very emotional time.


Our Team
Jacky Fitzpatrick
Jacky Fitzpatrick
Manager

Jacky Fitzpatrick has worked in healthcare for more than 30 years, having started her career as a nursing home carer. In the intervening years, Jacky has gained a wealth of experience working with and then managing teams caring for older people with dementia, as well as people living with acquired and traumatic brain injury.

Jacky has been part of the Carebase family for ten years, having joined Honey Lane in 2011 at Deputy Manager, before going on to manage other homes in the group providing compassionate dementia care. During this time, Jacky has successfully overseen four unannounced CQC (Care Quality Commission) inspections resulting in a Good outcome.

Speaking about returning to Honey Lane in 2020, Jacky says: “I feel very lucky to do a job I love, working alongside others who are passionate about dementia care. It is an honour to care for our residents and their families and I look forward to getting to know everyone.”



Caroline Spencer
Caroline Spencer
Deputy Manager

Caroline began her career in care ten years ago as a nursery nurse in Waltham Cross, working her way up to becoming Deputy Manager. After a move to Northampton, she worked in community care for a few years before returning to Hertfordshire in 2013 to care for her father. It was here she joined Honey Lane as a Night Carer, quickly progressing to Senior Carer, then Lead Senior, until 2020 when she was promoted to Deputy Manager. Caroline loves her residents and fellow team members like one big family - not least because both her husband and sister work at the home too! When Caroline isn’t busy at Honey Lane, she relishes time with her niece and nephew and quality time with her pets.

Funding Types
Local Authority Essex
Region East
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

At Honey Lane, we are passionate about providing a varied, nutritious and wonderfully appetising array of food for our residents which supports positive health and wellbeing.

Our dedicated and experienced team works closely with residents to capture people’s favourite foods which are then freshly prepared and mirror the seasons to ensure we are able to feature fresh fruit and vegetables when they are at their best.

Breakfast consists of a choice of cereals, fruit, porridge, toast and preserves as well as a full English breakfast with grilled bacon, sausages, eggs cooked to residents’ liking, baked beans and tomatoes.

Lunch sees delights such as the homemade soup of the day, a selection of sandwiches and a hot option such as tarragon chicken, Cumberland beef pie or honey glazed roast gammon served with fresh vegetables, salads and potatoes. For those with a sweet tooth we also always have a dessert option such as profiteroles, apple crumble, cheese and biscuits, and fruit salad.

For dinner, we have appetising choices such as chicken and leek pie, stew and dumplings, roast lamb with all the trimmings and Mediterranean quiche followed by sweets such as fruit sponge and custard, cheesecake and panna cotta with fruit compote.

During all meals, we ensure we meet the needs of our residents who have special dietary requirements or cultural preferences – ensuring everyone has appetising, balanced meals which they are able to enjoy and savour.

And, throughout the day we have a selection of hot and cold drinks and biscuits as well as snacks and freshly home-baked cakes to enjoy for afternoon tea whilst beer and wine is on offer during lunch and dinner.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Pureed, Vegetarian.

Activities Are So Important

PROVIDING MEANINGFUL ACTIVITIES FOR OUR ELDERLY RESIDENTS

Our residents’ ongoing health and wellbeing is extremely important to us and we recognise that keeping active, both mentally and physically, whilst maintaining a sense of purpose and meaning are key to individuals’ happiness, contentment and joy.

In partnership with our residents and those closest to them, our dedicated lifestyle team develops a varied programme of meaningful activities, events and celebrations which are personalised to individuals’ likes, dislikes, abilities and care needs as well as aspirations and dreams for the future.

Our whole team supports our residents to rekindle interests and hobbies, whilst also gently encouraging them to try new things they might enjoy, either as part of a group of friends, on a 1-2-1 basis and in their own room, if they prefer.

MAINTAINING AN ACTIVE BODY AND MIND

Regular opportunities to exercise bring fun and laughter, whilst giving everyone the opportunity to stay as active as they’re personally able to. For some, that may be through seated exercises from the comfort of their own chair and movement to music classes whilst, for others, it’s boxercise with our trainer, Curtis.

To keep our minds active, we host regular reminiscence sessions and enjoy many puzzles and games. Arts and crafts are also a popular past-time, painting, making cards, décolletage – anything to get our creative juices flowing.

Also, key to supporting health and wellbeing are our horticultural-themed activities in our care home, where the green-fingered amongst us tend to our beautiful gardens in the great outdoors, enjoy pottering in the greenhouse, or doing a spot of flower arranging.


Activities At Home
Cooking, Crafts, Dancing, Excursions, Gardening, Painting, Visiting Entertainment.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Pub.

Honey Lane
Waltham Abbey
Essex
EN9 3BA

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Inspection Reports
Last inspected 5th February 2021
Last rated 3rd January 2019
Reports

23rd February 2021

3rd January 2019

6th August 2016

24th July 2014

18th September 2013

22nd November 2012

5th October 2011

Registration Date 19th January 2011
Transport
Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Shops.
Our Awards
2020 Great British Care Awards Finalist – Care Employer 2020 Great British Care Awards Finalist – Care Employer
2021 Great British Care Awards Winner - Covid Hero 2021 Great British Care Awards Winner - Covid Hero

Frequently asked questions about Honey Lane Care Home

Honey Lane Care Home was given an overall rating of "Good" by the CQC in January 2019.
Honey Lane Care Home provides Dementia and Residential care.
Honey Lane Care Home has 41 rooms.
Honey Lane Care Home is owned by Carebase.
Yes. Honey Lane Care Home does offer Residential care.
No. Honey Lane Care Home does not offer Respite care.
Yes. Honey Lane Care Home does provide care for people with Dementia.
Honey Lane Care Home comes under Essex.
Honey Lane Care Home accepts Local Authority clients.
Honey Lane Care Home accepts NHS Continuing Healthcare clients.
Jacky Fitzpatrick is the manager of Honey Lane Care Home.

Profile Last Updated: 23 Nov 2021 | Report this Profile

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