Hilltop Manor Care Home

High Lane
Stoke On Trent


Tel: 01782 828480

Care Provider: Four Seasons (DFK) Limited

Care Type Care Home
Care Category Nursing, Dementia.
Availability Call for details
Prices Start From £850.00
Overall CQC Rating Requires Improvement
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Meet The Manager

Rebecca Mackenzie is Care Home Manager at Hilltop Manor Care Home.

What makes the resident experience at Hilltop Manor so special? We believe it’s our real sense of ‘family’ that has kindness, friendliness and respect right at its heart.

People come to us for general nursing care and our team provides them with the individual clinical support they need to get on with their everyday lives. We also provide short-term respite stays to give home carers a wellearned break. In every case we’re here to provide all the care each resident’s own family could wish for. Hilltop Manor is conveniently situated in the residential suburb of Chell near Tunstall, within easy reach of local shops and other amenities including public transport. All areas of our home are fresh and cheerful, and residents have a choice of lively or quiet communal spaces to relax with each other or welcome family and friends.

Care Options We Can Provide
Support For Companionship, Personal care, Palliative, End Of Life.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Minimum Age

Our Building and Facilities

Our home provides interiors and facilities that are modern and welcoming. Most bedrooms are en-suite and we encourage all residents to make their rooms feel even cosier with personal touches such as cherished pictures and mementos.

Residents at Hilltop Manor have a choice of communal or quiet lounges and a spacious conservatory, all perfect places to welcome friends and relatives. In the warmer months people also enjoy our attractive grounds with their furnished patio areas and the sights, sounds and fragrances of our sensory garden. We’d be delighted to show you around to experience our homely, welcoming atmosphere for yourself so please arrange to pop in for a chat.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, Sitting Rooms, Conservatory.

What Else Do We Provide
Chiropodist, Optician, Dentist, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio.


Our Photos


Most of our 80 single bedrooms are en-suite and we encourage all residents to make their rooms feel even cosier with personal touches such as cherished pictures and mementos. Residents have access to free wifi throughout the home. 

About Our Rooms
Number Of Rooms 80

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Internet Access.


Our team is made up of qualified naturally caring people who continue to build their skills with on-going training.

As well as providing excellent professional care, our entire team is dedicated to fostering a sense of home and of belonging. That means taking plenty of time to understand individual residents, their likes and dislikes, and exploring all the ways we can make them happy and comfortable. It’s all about giving our residents and their loved ones the confidence that we’re providing the very best of care, and delivering special resident experiences every day.

Weekly Fees Start From Fee
Fees Start From £850.00
Residential Fees From £850.00
Nursing Fees From £900.00

The Importance Of Meal Times

There’s nothing quite like traditional home cooking to give everyone a lift.

We always ask residents and their families about their food preferences and dietary requirements. Our chef and catering team then work with dieticians to create meals that are nutritious and tasty, using fresh seasonal ingredients.

To add more variety, we also make a point of celebrating with special meals and events throughout the year. Residents can be served in our pleasant restaurant-style dining rooms or, if they prefer, they can take their meals in the privacy of their own rooms.

We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Activities Are So Important

Another way we can help our residents to feel at home is for them to do familiar things. So our dedicated Activities Leaders gently encourage residents to carry on doing things they enjoy. If someone had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new.

The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too.

Our Photos

Activities At Home
Music, Gardening, Exercise Class, Excursions, Themed Events, Visiting Entertainment, Bingo.

Activities Outside Our Home
Local Tourist Attractions.

High Lane
Stoke On Trent

Category Rating
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/6dcbfd28-c1d1-4f74-81c2-38571e102696
Report Published 28th June 2019
Registration Date 10th November 2010
Bus Stop nearby.

Places of Worship
Catholic Church, Methodist Church.

Nearby Services
Shops, Restaurant, Park, Pub.

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