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Profile Strength |
Excellent 98%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £28.00 |
| Regulator's Rating | Good |
Meet The Manager
Shiva Singh is Registered Manager at Friendly Homecare.
I’ve been working in the social care sector for over 20 years. My personal and work experiences have inspired my passion for encouraging and supporting elderly & vulnerable individuals to maintain their independence within their own homes; or to regain it, following a deterioration in abilities, perhaps owing to illness or other reasons.
I am experienced in supporting & planning support for individuals with various health conditions and I have worked closely with families and multidisciplinary teams to achieve positive health outcomes for service users. Through person-centred care planning, the team and I are able to promote individuals’ capabilities, choices, dignity and self-esteem, as a means of stimulating better physical and emotional wellbeing.
I am also quite ardent about staff development, in order to deliver an efficient, high quality and personalised care service with a focus on interaction and involvement.
Friendly Homecare is an independent provider of care support services for elderly and vulnerable individuals. Our services are aimed at supporting individuals to maintain their independence within their own homes and communities.
We cover a range of practical, personal, and complex support for older adults, individuals with learning or physical disabilities, mental health issues, dementia, palliative care needs and many other long-term conditions. Worth mentioning as well, is our companionship support, which includes accompanying clients/service users to appointments (medical or non-medical) or going out shopping. It could also include visiting a café/restaurant or visiting places of interest such as art galleries, cinemas, museums, theatres, etc. This ensures that individuals can continue to engage in the activities that they enjoy, therefore promoting their independence, self-esteem and general wellbeing.
We recognise and appreciate that every individual is unique; and so we dedicate time for collaboration with the individual and their family or legal representative(s), to develop personalised care plans. This consequently enables us to provide a high quality of person-centred care, based on the support required.
The team at Friendly Homecare are committed and passionate about delivering a truly personal care experience. We focus on ensuring that clients/service users have continuity of care. This is so important in developing trust and building good relationships. It also helps tremendously in recognising subtle changes in clients/service user health, that may ordinarily be missed if there is no continuity.
| Brochures |
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| Friendly Homecare Brochure.pdf |
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying. |
| Nursing Specialisms | Cancer, Cerebral Palsy, Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke, Traumatic Brain Injury. |
| Medication | By Mouth, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 2 Hours, 3 Hours, 4 Hours, 6 Hours, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service. |
| Transport | Will accompany on Public Transport. |
| Technology | Key Safes. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Despite the easing of Covid-19 restrictions, our staff continue to follow infection control guidelines to minimise the spread of COVID-19. With the rates of infection/transmission still high, this is especially important. Our support workers have access to PCR and LFD tests for Coronavirus and all required PPE. Rest assured that the safety of our support workers and service users continue to be of utmost priority. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Daytime Rate | £28.00 |
| Funding Types | |
|---|---|
| Local Authority | Ealing |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| The Importance Of Meal Times |
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It goes without saying, the importance of maintaining good nutritional health. This can make all the difference in promoting good physical and even your mental health. Our Support Workers will be able to assist you with monitoring your nutritional health which may include:
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| We Can Prepare |
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| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Pureed, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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Activities are very important as they provide mental stimulation and exercise. These are very important in promoting and maintaining general wellbeing. Our Support Workers can provide companionship support to engage with you in conversation, hobbies or even a walk. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Cooking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 21st September 2023 |
| Last rated | 28th October 2023 |
| Reports | |
| Registration Date | 2nd October 2015 |
| Service Provider | Friendly Homecare Limited, W3 7QS |
28th October 2023 We cover Chiswick, London, Ealing, London, Hammersmith, London, Hampton, Richmond, Teddington, Hounslow and Twickenham.
Our Registered Address is:
The Vale Business Centre
Unit 45, 203-205 The Vale
London
W3 7QS
Frequently asked questions about Friendly Homecare
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