Friendly Homecare

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Profile Strength
Excellent 93%
Care Type Home Care
Care Category Dementia | Respite | Personal
Availability Yes
Hourly Prices From £22.00
Regulator's Rating Good

Care Provider: Friendly Homecare Limited

Meet The Manager

Shiva Singh is Registered Manager at Friendly Homecare.

I’ve been working in the social care sector for over 17 years. My personal and work experiences have inspired my passion for encouraging and supporting elderly & vulnerable individuals to maintain their independence within their own homes; or to regain it, following a deterioration in abilities, perhaps owing to illness or other reasons.

I am experienced in supporting & planning support for individuals with various health conditions and I have worked closely with multidisciplinary teams to achieve positive health outcomes for service users. Through person-centred care planning, my team and I are able to promote individuals’ capabilities, choices, dignity and self-esteem, as a means of stimulating better physical and emotional wellbeing.

I am also quite ardent about staff development, in order to deliver an efficient, high quality and personalised care service with a focus on interaction and involvement.

Shiva Singh

Friendly Homecare supports individuals to maintain their independence at home by creating personalised solutions to assist them in all activities of daily living.

We offer assistance and provide a range of practical, personal, and complex support for older adults, individuals with learning disabilities, mental health issues, dementia, physical disabilities, palliative care needs and many other long-term conditions and personalised services.

The team are dedicated and passionate about delivering high quality care by ensuring that independence and involvement in decision making is encouraged and at the forefront of what we do.


Brochures
Friendly Homecare Brochure.pdf

Care Options We Can Provide
Care Given Companionship, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care.
Disability Support Hearing Impairment, Physical Disability, Speech Impairment, Visual Impairment.
Housekeeping Cleaning, Laundry, Meal Preparation, Shopping, Tidying.
Nursing Specialisms Cancer, Cerebral Palsy, Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke, Traumatic Brain Injury.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Care Visits 2 Hours, 3 Hours, 4 Hours, 6 Hours, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service.
Transport Will accompany on Public Transport.
Technology Key Safes.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Following the lifting of restrictions in England on 19th July, our staff will continue to follow infection control guidelines (such as wearing PPE e.g. facemasks) to minimise the spread of COVID-19. With the rates of infection / transmission still high, this is especially important.

Our support workers have access to weekly PCR tests for Coronavirus, all required PPE and vaccination. Rest assured that the safety of our support workers and service users continue to be of utmost priority.

We are continuing to monitor the situation closely and are receiving regular updates from the Care Quality Commission (CQC), Department of Health & Social Care, UK Homecare Association (UKHCA) and other relevant authorities.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Description

Our team of Support Workers are experienced and trained to meet individual needs. Many of them have been with us for a long time. 


Our Carers Are
Criminal Background Checked True
Fully Insured True

Our Team
Shiva Singh
Shiva Singh
Registered Manager

I’ve been working in the social care sector for over 17 years. My personal and work experiences have inspired my passion for encouraging and supporting elderly & vulnerable individuals to maintain their independence within their own homes; or to regain it, following a deterioration in abilities, perhaps owing to illness or other reasons.

I am experienced in supporting & planning support for individuals with various health conditions and I have worked closely with multidisciplinary teams to achieve positive health outcomes for service users. Through person-centred care planning, my team and I are able to promote individuals’ capabilities, choices, dignity and self-esteem, as a means of stimulating better physical and emotional wellbeing.

I am also quite ardent about staff development, in order to deliver an efficient, high quality and personalised care service with a focus on interaction and involvement.

Natasha Ramnarine
Natasha Ramnarine
Operations Manager

Natasha has been working within the domiciliary care sector for over 17 years, in various roles, starting out as a care support worker. She progressed through to management and enjoys dealing with and supporting our service users and support workers with any issues they might have. Natasha works closely with Shiva and deals with many of the day to day issues that arise.

“I still enjoy providing care for service users whenever required. The personal contact is invaluable and reminds you of the positive impact that you can have on someone’s life. Outside of work, I am a mum of two and also help to support my two elderly great aunts so that they can remain independent in their home”.

Winnie Munthali
Winnie Munthali
Care Support Worker

Winnie has been working with us for the past 5 years. Prior to that she was also working in domiciliary care with other providers. She has over 10 years experience supporting elderly and vulnerable service users - many with frailty, or a diagnosis of dementia, who have benefitted from having her support all day, or overnight.  

Diana Avery
Diana Avery
Care Support Worker

Diana has been with Friendly Homecare for nearly 6 years. She has a wide range of previous experiences including at a GP surgery and has supported individuals of all ages. Diana is known for being very practical and knowledgeable. She’s one for a good chat!

Cicely Allen
Cicely Allen
Care Support Worker

Cicely has also been supporting our service users for nearly 6 years; and she too, has many years of prior experience in social care. Cicely loves visiting different places, cooking, baking (she makes a delicious banana cake!) and growing fruits & vegetables in her garden during the summer.

Sedana Davis
Sedana Davis
Care Support Worker

Sedana has a wide range of experience in adult social care and has supported many individuals, often with very complex physical and mental health needs. She has been with us for over 3 years but has around 20 years’ experience supporting vulnerable individuals.

Noel Velasco
Noel Velasco
Care Support Worker

Noel is one of our more recent members of the team. He joined us around the early period of the pandemic. Noel is also very experienced and particularly enjoys supporting younger adults (many with Autism or a Learning Disability/Difficulty) with their independence and social skills. In his spare time, he enjoys art (drawing: still life, portraits, cartoons), music, health & fitness.

Fees For Individuals Fee
Hourly Daytime Rate £22.00

The Importance Of Meal Times

It goes without saying, the importance of maintaining good nutritional health. This can make all the difference in promoting good physical and even your mental health. 

Our Support Workers will be able to assist you with monitoring your nutritional health which may include:

  • Preparing and serving meals as requested
  • Warming up and serving ready meals or frozen meals such as those provided by Wiltshire Farm Foods or other food providers. 

We Can Prepare
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Activities Are So Important

Activities are very important as they provide mental stimulation and exercise. These are very important in promoting and maintaining general wellbeing. Our Support Workers can provide companionship support to engage with you in conversation, hobbies or even a walk. 


Our Photos

Staff Specialities
1 to 1 Activities, Birthday Celebrations, Board Games, Cooking.

Our Pets

We can help with feeding your pets. 


How We Help With Your Pet
Feeding.

Regulator: CQC

Category Rating
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/c1873510-5901-48ba-b086-3683e284042b
Report Published 7th December 2017
Registration Date 2nd October 2015

We cover Chiswick, London, Ealing, London, Hammersmith, London, Hampton, Richmond, Teddington, Hounslow and Twickenham.

Our Registered Address is:

The Vale Business Centre
Unit 45, 203-205 The Vale
London
W3 7QS

Frequently asked questions about Friendly Homecare

Friendly Homecare was given an overall rating of "Good" by the CQC in December 2017.
Friendly Homecare provides Dementia, Respite and Personal care.
Friendly Homecare comes under Ealing.
Shiva Singh is the manager of Friendly Homecare.

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