Friendly Homecare

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Profile Strength
Excellent 98%
Friendly Homecare - Home Care
Care Type Home Care
Care Category Personal | Dementia | Respite
Availability Yes
Hourly Prices From £30.00
Regulator's Rating Good
Meet The Manager

Shiva Singh is Registered Manager at Friendly Homecare.

I’ve been working in the social care sector for over 20 years. My personal and work experiences have inspired my passion for encouraging and supporting elderly & vulnerable individuals to maintain their independence within their own homes; or to regain it, following a deterioration in abilities, perhaps owing to illness or other reasons.

I am experienced in supporting & planning support for individuals with various health conditions and I have worked closely with families and multidisciplinary teams to achieve positive health outcomes for service users. Through person-centred care planning, the team and I are able to promote individuals’ capabilities, choices, dignity and self-esteem, as a means of stimulating better physical and emotional wellbeing.

I am also quite ardent about staff development, in order to deliver an efficient, high quality and personalised care service with a focus on interaction and involvement.

Shiva Singh

Friendly Homecare is an independent provider of care support services for elderly and vulnerable individuals. Our services are aimed at supporting individuals to maintain their independence within their own homes and communities. 

We cover a range of practical, personal, and complex support for older adults, individuals with learning or physical disabilities, mental health issues, dementia, palliative care needs and many other long-term conditions. Worth mentioning as well, is our companionship support, which includes accompanying clients/service users to appointments (medical or non-medical) or going out shopping. It could also include visiting a café/restaurant or visiting places of interest such as art galleries, cinemas, museums, theatres, etc. This ensures that individuals can continue to engage in the activities that they enjoy, therefore promoting their independence, self-esteem and general wellbeing.

We recognise and appreciate that every individual is unique; and so we dedicate time for collaboration with the individual and their family or legal representative(s), to develop personalised care plans. This consequently enables us to provide a high quality of person-centred care, based on the support required. 

The team at Friendly Homecare are committed and passionate about delivering a truly personal care experience. We focus on ensuring that clients/service users have continuity of care. This is so important in developing trust and building good relationships. It also helps tremendously in recognising subtle changes in clients/service user health, that may ordinarily be missed if there is no continuity.


Brochures
Friendly Homecare Brochure.pdf

Care Options We Can Provide
Care Given Companionship, Complex Care, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying.
Nursing Specialisms Cancer, Cerebral Palsy, Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke, Traumatic Brain Injury.
Medication By Mouth, Electronic Medication Management.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Care Visits 2 Hours, 3 Hours, 4 Hours, 6 Hours, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service.
Transport Will accompany on Public Transport.
Technology Key Safes.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Despite the easing of Covid-19 restrictions, our staff continue to follow infection control guidelines to minimise the spread of COVID-19. With the rates of infection/transmission still high, this is especially important. 

Our support workers have access to PCR and LFD tests for Coronavirus and all required PPE. Rest assured that the safety of our support workers and service users continue to be of utmost priority.
 
We are continuing to monitor the situation closely and are receiving regular updates from the Care Quality Commission (CQC), Department of Health & Social Care, Homecare Association and other relevant public health authorities.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Fees For Individuals Fee
Hourly Fees Start From £30.00

Funding Types
Region London
We Accept Self-Funding Clients Yes

The Importance Of Meal Times

It goes without saying, the importance of maintaining good nutritional health. This can make all the difference in promoting good physical and even your mental health. 

Our Support Workers will be able to assist you with monitoring your nutritional health which may include:

  • Preparing and serving meals as requested
  • Warming up and serving ready meals or frozen meals such as those provided by Wiltshire Farm Foods or other food providers. 

We Can Prepare
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Pureed, Vegetarian.

Our Photos

Activities Are So Important

Activities are very important as they provide mental stimulation and exercise. These are very important in promoting and maintaining general wellbeing. Our Support Workers can provide companionship support to engage with you in conversation, hobbies or even a walk. 


Our Photos

Staff Specialities
1 to 1 Activities, Birthday Celebrations, Board Games, Cooking.

Regulator: CQC

Current Ratings
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 21st September 2023
Last rated 28th October 2023
Current Report

Friendly Homecare Home Care service - Care Quality Commission (cqc.org.uk)

Historic Reports

Friendly Homecare Home Care service - Care Quality Commission (cqc.org.uk)

Registration Date 2nd October 2015
Service Provider Friendly Homecare Limited, W3 7QS

We cover Chiswick, London, Ealing, London, Hammersmith, London, Hampton, Richmond, Teddington, Hounslow and Twickenham.

Our Registered Address is:

The Vale Business Centre
Unit 45, 203-205 The Vale
London
W3 7QS

Frequently asked questions about Friendly Homecare

Friendly Homecare was given an overall rating of "Good" by the CQC in October 2023.
Friendly Homecare provides Personal, Dementia and Respite care.
Yes. Friendly Homecare does offer Respite care.
Yes. Friendly Homecare does provide care for people with Dementia.
Shiva Singh is the manager of Friendly Homecare.

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